Unsolved

This post is more than 5 years old

4219

December 26th, 2007 22:00

New XPS 420: Windows Update won't run: Error code 80070005

For the past 2 weeks or so I have not been able to run Windows Update. I keep getting an error code: 80070005. It also states that I have never ran Windows Update and I have no updates installed. I am thinking it started happening AFTER a Windows Update. I am logged on as administrator and am able to install software, etc. This is on a new XPS 420 we've only had up and running 6 -7 weeks.
Bios has been flashed to most recent version.


Most recent check for updates: never
Updates were installed: never
code 80070005

XPS 420
8800GT
Q6700
3G ram
Windows Vista Home Premium

Any advice appreciated!

1.1K Posts

December 26th, 2007 23:00

Try disabling antivirus or spyware programs.
 
This error sounds like it's denying you access to the proper file to update.
 
Or I found this on another website discussing the error...
 
1. Disable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on "Windows Update"
g. Click on stop (Windows Update is now disabled)
2. Rename Software Distribution folder
a. Navigate to: C:/Windows/
b. Find the folder named: “SoftwareDistribution”
c. Rename that folder to something like “SoftwareDistribution.old”
d. Create a new folder called “SoftwareDistribution”
3. Enable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on windows update
g. Click on start
If you are unable to find Software Distribution Folder, follow these
steps before #2 above.
1. From the explorer window press the Alt key to view the file menu.
2. Click Tools
3. Select Folder Options
4. Select the View tab
5. Select “Show hidden files and folders”
6. Remove the selection from “Hide protected operating system files”
7. Click OK
Restart computer and you should be good to go....is what it says....
 
GOOD LUCK...

1 Message

September 30th, 2008 04:00

I tried your solutuin. Did not work. What next?

0 events found

No Events found!

Top