Hi

You need to look at the original System Configuration

http://support.euro.dell.com/support/topics/topic.aspx/emea/shared/support/my_systems_info/en/details?c=uk&l=en&s=gen

Hi,
Thanks. When I clicked on Original System Configuration, nothing happened. One thing I just did was go to Device Manager and looked at Sound, Video and Games Controllers.
Everything listed there is working except for Creative SB Live! Value (WDM) and tells me it's not installed and to reinstall it. I'm guessing it's on the Sound Blaster CD. Putting the CD in and running Wizard I'm told it needs 'ctlface.sys'. I'm not sure how to find it on the CD if it's there.

Hi

I would download the driver off the dell web site

Creative Labs Sound Blaster Live! 5.1 Digital
http://support.euro.dell.com/support/downloads/download.aspx?c=uk&l=en&s=gen&releaseid=R69382&SystemID=DIM_PNT_P4_4500&os=WW1&osl=en&deviceid=1249&devlib=0&typecnt=1&vercnt=1&formatcnt=1&libid=3&fileid=90207

Creative Labs Sound Blaster Live! 512V
http://support.euro.dell.com/support/downloads/download.aspx?c=uk&l=en&s=gen&releaseid=R37379&SystemID=DIM_PNT_P4_4500&os=WW1&osl=en&deviceid=229&devlib=0&typecnt=1&vercnt=1&formatcnt=1&libid=3&fileid=42512

Did you reinstall the chipset driver right after installing XP and before the other drivers?

Ron

No. Is that the download shown on the Drivers and Downloads page?

Yup!

Thank you.