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6350
February 17th, 2006 02:00
no network connection error
I am having trouble connecting to certain websites and downloading from mcafee.
I keep getting a no internet connection error, please reconnect and try again. I am using a cable modem. it seems I can ping my IP adress but not the default gateway, I get 100% loss when I try. I think it's a firewall problem but I am not sure, I have XP with SP2 embeded and I am having nothing but problem from the day I hooked it up. I even had problems with dial up the week before I hooked up the cable modem! I've tried changing my sewcurity/privacy settings, deleting temp files, disabling cookies, and disabling windows firewall, running spyware removal, removing all add ons (ect, ect)no matter what I try, nothing works! I think it's a SP2 issue but I dont know how to cure it because it's embeded in my XP. Also my IE 6 keeps crashing. ugrading to IE 7 beta helps stop the crash issue but I still not able to download from mcafee and still have connection errors. My ISP says their modem is working fine and dell says there is nothing wrong with my hardware so it is a software issue,......HELP!!!!!
I keep getting a no internet connection error, please reconnect and try again. I am using a cable modem. it seems I can ping my IP adress but not the default gateway, I get 100% loss when I try. I think it's a firewall problem but I am not sure, I have XP with SP2 embeded and I am having nothing but problem from the day I hooked it up. I even had problems with dial up the week before I hooked up the cable modem! I've tried changing my sewcurity/privacy settings, deleting temp files, disabling cookies, and disabling windows firewall, running spyware removal, removing all add ons (ect, ect)no matter what I try, nothing works! I think it's a SP2 issue but I dont know how to cure it because it's embeded in my XP. Also my IE 6 keeps crashing. ugrading to IE 7 beta helps stop the crash issue but I still not able to download from mcafee and still have connection errors. My ISP says their modem is working fine and dell says there is nothing wrong with my hardware so it is a software issue,......HELP!!!!!
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volcano11
2 Intern
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28K Posts
0
February 17th, 2006 02:00
Are you absolutely sure you have removed all spyware? Did you have lots of spyware in the past? You might want to check your hosts file to see if some nasty program has altered it in a way that prevents you from going to some sites. To do this, find the file named hosts. It should be in the folder C:\Windows\System32\Drivers\etc. Note that the file has no extension (i.e. it is just hosts, not hosts.sam). When you find the file open it with note pad. Are any of the URLs that you cannot get to listed in that file? If they are, close the file and rename it to hosts.old and see if that cures your problem.
Steve
lilcindilouwho
2 Posts
0
February 19th, 2006 08:00
It was doing this the day I set the computer up, this desktop is only 2 weeks old, there are no files in my drivers named host. I've unistalled/deleted anything that could be called "spyware" or "malware" and I have no add ons to my browser.
volcano11
2 Intern
•
28K Posts
0
February 19th, 2006 11:00
Are your folder options set to view hidden and system files. If not, then that would explain why you can't find the hosts files. Note the hosts file is in the etc subfolder of the C:\Windows\System32\drivers folder, so you may be looking in the wrong place. Also check to see if the Norton or McAfee security product that is likely installed on your computer is blocking the sites you cannot get to.
Steve