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May 30th, 2008 05:00

Norton Internet Security 2004 - Deleting

I purchased an upgrade to the above in 2007 and have been unable to install it.

 

To install the 2007 version, 2004 must be deleted.

 

I have been unable to delete 2004 version using Add / Remove progams. When I try to delete it nothing happens.

 

How do I delete the old Norton which was pre-installed be Dell when I bought the Desktop?

2 Intern

 • 

2.4K Posts

May 30th, 2008 09:00

Hi ham4stamps

 

You need to download thsi tool called Norton remove tool.

 

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716270339?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

 

From Chris

My computer
Dell Dimension 1100
Microsoft Windows XP Home SP3
512 MB of Ram
Nvidia Geforce FX 5200 256MB
Intel Celeron CPU 2.53GHz
Dell E196FP
HDD WDC WD800BB-75JCO 80GB C:
HDD Samsung SV2042H 20GB F:
TSSTcorp CDRWDVD TS-H492C D:
LITE-ON DVDRW LDW-851S E:
Linksys Wireless-G WUSB54GS With SpeedBooster
Logitech Cordless Desktop EX 90
Logitech Cordless Click Plus Rechargeable Optical Mouse
Mozilla Firefox 2.0.0.14
Internet Explorer 8 Beta 1

My Security Software
Avanquest SystemSuite 8 Professional
Windows Defender

June 5th, 2008 01:00

Worked at treat. Thank you.

 

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