opening up thumbnails

Question

In my picture albums are thumbnails that will not open by clicking or double clicking.  A message comes on that say it can not find the program to open it.  Don't know how those thumbnails got their in the first place.  Also have a desk icon that iwll not open.  Same message.   Please help

RoHe · Answer

Scanned for malware lately?

Right-click one of those thumbnails and select Properties. See what extension the file name has. It's possible the file name lost its extension (eg, .jpg, .bmp) or the program that originally created these files has been removed from your system.

You could also right-click the thumbnail and choose "open with>choose program".
Select the program from the list and if you want this file extension to always be associated with that application, check the "always use" box.

Ron

tretes · Answer

When I right click and go to properties it says that it opens with Dell Image Expert App.   When I right click and ask it to open with Dell Expert App., it will not open it.   I did not see anything about an extension file in properties. extension file

tretes · Answer

Ron, you asked if I have scanned for malware recently.  I don't know how to do that, although I use Hitman pro to check my computer for junk.

HiGhLaNdEr48 · Answer

tretes,Have you read this info on hitman pro?Seems to me there are other tools that will do a better job for you. http://www.surfing-safe.com/spyware/hitmanpro.php

tretes · Answer

Can someone please tell me in layman's terms how to open my thumbnails.

tretes · Answer

Highlander48, If hitman pro is not good which would be a better program.  My family in Holland all use hitman pro. I did not understand the 2nd paragraph of your message.

RoHe · Answer

When you select Properties for the thumbnail, it should show you the file name, eg myphoto.jpg or myphoto.bmp. The extension (.jpg, .bmp, .tiff, etc) tells you if they're image files or something else. If they're not image files, they can't be opened with an image viewer/editor. If they're not image files, post back their file extension so we can figure out what they are.

If they are images, right-click a thumbnail, select Open with>Choose program. Then pick whichever program all the other thumbnails open with, eg. Microsoft Paint, Adobe Photoshop, Jasc PaintShop, or whichever other image viewer you have on your system, other than the Dell program you tried.

You should try scanning your system for malware with:
Adaware, free: http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Spybot Search & Destroy, free: http://www.spybot.info/en/index.html

Ron

Message Edited by RoHe on 03-09-2007 05:26 PM

tretes · Answer

Ron, I can not find an extension.   Clicking it once tells me:   Type:info file                                             Date modified                                            Size:71.5 KB   Right clicking/properties: File Name: ZbThumbnail                                         Type:info file                                         Opens with Dell Image Expert App I have noticed that on occasion when I tried moving pictures by dragging it and it got onto the desktop it would turn to an icon.  Sometimes when I moved it back in the folder it would change back to a picture, but sometimes it would stay as an icon.  Sometimes I could still open the icon by double clicking it but sometimes nothing would open the icon.   As far as the malware is concerned I noticed when using hitman pro they also made use of lavasoft and Spybot.  Is it better to use the lavasoft and spybot separately instead of bundled like hitman pro does it?   Appreciate your info.  Thanks   tretes

RoHe · Answer

Aahaaa! From the net:

Canon's ZoomBrowser EX software creates zbThumbnail.info files. The files are always there but normally they're hidden.

So I guess they're not supposed to be opened. Try this: Open the folder with these thumbnails. On toolbar, click Tools>Folder Options. Click View tab. Change the setting to "Do not show hidden files and folders". Click ok back to the folder. ZBthumbnail should be gone.

Don't know anything about hitman pro. I use Adaware and SpyBot with regular updates directly from their sites.

Ron

tretes · Answer

It took care of the problem.  Thank you very much.   tretes

tretes · Answer

Thank you so much.  It took care of the problem.    Tretes

RoHe · Answer

:)

Windows General

opening up thumbnails

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