Operating System Rebuild Looking for pcouffin.sys

Hi Folks,

I have a Dell Latitude D610 with XP2000. The laptop could not see by backup hard drive, so Dell Tech support told me to remove DVDXCopy Xpress (said this was a conflict with AutoPlay) and rebuild the Operating sys. The rebuild is stalled looking for pcouffin.sys. I cannot reboot from the original OS.

Here are my questions:

1. Where can I find this file?

Could not find using Google (did find a related programs)

2. Did a virus cause this file to dissapear?

I run the paid version of AVG, it was up to date and schedule to scan weekly.

3. Did AVG think was pcouffin.sys malware and deleted it? 

I appreciate any and all ideas and suggestions.

Sincerely,

Lynn