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May 18th, 2005 13:00

Outlook 2002 Blocked Email Attachments

I'm trying to receive a .ink attachment from my (trusted) brother, using Outlook 2002 on my Windows XP system. The attempt failed with the following message: "Outlook blocked access to the following potential unsafe attachment (name of software.ink).
 
Any advice on reducing the email security level on Outlook? My local ISP has received security level at its end to allow all messages, so it's the Outlook 2002 security level that needs to be changed/reduced.
 
Thanks.
 
Bob

415 Posts

May 18th, 2005 14:00



@berzokrm wrote:
I'm trying to receive a .ink attachment from my (trusted) brother, using Outlook 2002 on my Windows XP system. The attempt failed with the following message: "Outlook blocked access to the following potential unsafe attachment (name of software.ink).
 

Review this link.

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May 18th, 2005 14:00



@berzokrm wrote:
I'm trying to receive a .ink attachment from my (trusted) brother, using Outlook 2002 on my Windows XP system. The attempt failed with the following message: "Outlook blocked access to the following potential unsafe attachment (name of software.ink).
 
Any advice on reducing the email security level on Outlook? My local ISP has received security level at its end to allow all messages, so it's the Outlook 2002 security level that needs to be changed/reduced.
 
Thanks.
 
Bob
 
Outlook is part of Office and this would normally be posted on the Office forum.
 
Simple solution is to have your brother rename the attachment to a .txt file, then resend it.  Then, rename it back. 

122 Posts

May 18th, 2005 23:00

Thanks for .txt from .ink advice. Will have him try it.
 
Sorry about misplaced Forum location. Clearly, I should have posted on Office forum.
 
Bob

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May 19th, 2005 00:00

Or you can use an addin for Outlook, that makes it easier to manage permitted extensions, for example:

http://www.slovaktech.com/attachmentoptions.htm

or a separate utility

http://camtech2000.net/Pages/Outlook_Attachments.htm

but that costs $.

 

Edited as I originally put in the wrong link.

Message Edited by JRosenfeld on 05-19-2005 02:10 AM

122 Posts

May 19th, 2005 00:00

Thanks too. Will first try having program resent with .txt extension. If that doesn't work, then I'll carefully try to tamper with the registry as per your suggestions.

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May 19th, 2005 22:00

From Outlook Help file (consult as a last resort :-):
 
There are two levels of attachment security. Access to level 1 files is blocked and can't be changed. When you receive an attachment with a level 2 file type, you will be prompted to save the file to your hard disk.
So yes level 1 is a stricter security level than level 2.

122 Posts

May 19th, 2005 22:00

Forgive the simplistic nature of this question: am I correct in assuming that Level 1 security in MS Outlook 2002 is higher than level two? So that by moving (rather than deleting a specific extension from the BIOS) the extension from Level 1 to Level 2, Outlook will allow the extension to pass through its safety net. I am a slow learner.

122 Posts

May 20th, 2005 01:00

Many thanks for clarification and direction.

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May 20th, 2005 11:00



@berzokrm wrote:
Thanks too. Will first try having program resent with .txt extension. If that doesn't work, then I'll carefully try to tamper with the registry as per your suggestions.



Did the renaming work?

122 Posts

May 20th, 2005 15:00

Rick,
 
No, somehow we (he) couldn't figure out how exactly to change the .ink to .txt. When he had it ready to go in Outlook Express as an attachment, the .ink was "greyed out" so he couldn't change it.
 
Also, for some reason the program in his c drive is not show as a "file." What I mean is that when he goes to Windows Explorer the program is there, but when he tries to "select" the program using various means, it doesn't show up. I wish I could better articulate technically this issue. But I've run it to it periodically. The program shows as an icon with a figure scroll on each side, but clearly it is not a file folder.
 
So when all was said and done, we couldn't figure out a way to change the .ink to .txt before the .ink appeared in the attachment area of Outlook Express.
 
As I've said previously, as much as I've used the computer, I'm (and neither is my brother) a technolgical rocket scientist.
 
Thank, though, for past and any possible future thoughts. Sorry too that I need any help spelled out, almost, line-by-line, so to speak.
 
Bob

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