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17187
April 26th, 2002 14:00
Outlook Express 6 trashes my e-mails. HELP!!!!
I just got my new Dell Dimension 8200 with Windows XP last week and I’m having serious problems with Outlook Express 6.
PROBLEM:
Outlook Express 6 downloads my e-mails, but when I click on an e-mail title to read, it tells me that the e-mail “cannot be accessed” and suggests that the problem may be that I’m “out of disk space.” (With 80 GB free HD space, I don’t think that’s the problem.) If I then close Outlook Express and restart it, all of my e-mails are gone! gone from my online mail severs, gone from Outlook! I’ve lost a week’s worth of e-mails already due to this problem.
I’ve used Outlook Express for several years under Windows 98 and have never encountered this problem before.
ATTEMPTED SOLUTIONS:
I’ve already spoken to Dell technical support three times already, and no one I’ve spoken to yet has ever heard of this problem. One Dell technician talked me through reinstalling Windows XP from the Dell CD (using the “repair” option), but the problem remains.
I’ve also run through the Microsoft automated troubleshooting guides to no avail.
One odd thing about this problem is that sometimes Outlook Express 6 works fine, downloads my e-mails and allows me to read them. Then a day later I go to start Outlook, and my latest e-mails have disappeared! Ouch!
PROBLEM:
Outlook Express 6 downloads my e-mails, but when I click on an e-mail title to read, it tells me that the e-mail “cannot be accessed” and suggests that the problem may be that I’m “out of disk space.” (With 80 GB free HD space, I don’t think that’s the problem.) If I then close Outlook Express and restart it, all of my e-mails are gone! gone from my online mail severs, gone from Outlook! I’ve lost a week’s worth of e-mails already due to this problem.
I’ve used Outlook Express for several years under Windows 98 and have never encountered this problem before.
ATTEMPTED SOLUTIONS:
I’ve already spoken to Dell technical support three times already, and no one I’ve spoken to yet has ever heard of this problem. One Dell technician talked me through reinstalling Windows XP from the Dell CD (using the “repair” option), but the problem remains.
I’ve also run through the Microsoft automated troubleshooting guides to no avail.
One odd thing about this problem is that sometimes Outlook Express 6 works fine, downloads my e-mails and allows me to read them. Then a day later I go to start Outlook, and my latest e-mails have disappeared! Ouch!
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haaba01
360 Posts
0
April 26th, 2002 14:00
http://www.theregister.co.uk/content/55/22508.html
Dell 4300 XP Home Edition
Pent 4 1.6HGz
40 GB Western Ditigal
128 MB Sdram (Duh)
ATI Rage Ultra 16MB
NEC NR 7800A Cd RW/Floppy
Conexant HSF V92 Modem
Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
Epson 880 Printer
HP ScanJet 3400
ZoneAlarm
Norton Antivirus 2002
haaba01
360 Posts
0
April 26th, 2002 14:00
http://www.kellys-korner-xp.com/xp_oe.htm#xp_mail_disappears
Dell 4300 XP Home Edition
Pent 4 1.6HGz
40 GB Western Ditigal
128 MB Sdram (Duh)
ATI Rage Ultra 16MB
NEC NR 7800A Cd RW/Floppy
Conexant HSF V92 Modem
Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
Epson 880 Printer
HP ScanJet 3400
ZoneAlarm
Norton Antivirus 2002
Dietmar
224 Posts
0
April 26th, 2002 14:00
Waltm45
19 Posts
0
April 26th, 2002 14:00
haaba01
360 Posts
0
April 26th, 2002 14:00
Dell 4300 XP Home Edition
Pent 4 1.6HGz
40 GB Western Ditigal
128 MB Sdram (Duh)
ATI Rage Ultra 16MB
NEC NR 7800A Cd RW/Floppy
Conexant HSF V92 Modem
Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
Epson 880 Printer
HP ScanJet 3400
ZoneAlarm
Norton Antivirus 2002
Waltm45
19 Posts
0
April 26th, 2002 14:00
scout1954
1 Message
0
April 26th, 2002 16:00
Waltm45
19 Posts
0
April 29th, 2002 12:00
rsbng
3 Posts
0
November 8th, 2003 06:00