Unsolved
This post is more than 5 years old
2 Posts
0
2699
April 24th, 2004 02:00
outlook express error message
Everytime I leave outlook express (6) a pop up error message appears - "the instruction at '0x77f83905' referenced memory at '0x009b4c905'. the memory cd not be written. click on ok to terminate program"
I hv spoken to 4 dell technicians n they cannot solve the problem. I hv surf the net n came across a suggestion to search for some dbx files on my hard drive and rename them. I hv done that but cannot find any 'outbox.dbx' or 'inbox.dbx' or 'sent.dbx' files. all I found was a template.dbx file. after deleting it, the problem was still there.
Can any kind soul in here help me please, as this popup is most annoying.
0 events found
No Events found!
Denny Denham
2 Intern
•
18.8K Posts
0
April 24th, 2004 02:00
Those files are located in C:\Documents and Settings\Youraccount\Local Settings\Applications\Identities... The Local Settings folder is a hidden folder, so before you search for those files open Windows Explorer and go to Tools|Folder Options|View tab and select "Show hidden files and folders." Your search will then locate the files.
Aubern
8 Posts
0
April 24th, 2004 05:00
auntycurry
2 Posts
0
April 25th, 2004 17:00
denny
thanks for yr help, I did find the dbx files after following yr instructions. I hv changed the outbox.dbx, the inbox.dbx and the sent items.dbx to .old , but unfortunately that didnt solve the problem. the error msg is still appearing.... do u hv any suggestions? appreciate yr input.