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2406
November 13th, 2005 17:00
OutLook Express Problems
My problem has been ongoing for about two months, but is getting worse, on many sent emails I get the time out with the message (Your SMTP server has not responded for 60 sec do you want to wait another 60 sec) I can not sent song and picture attachments at all, the send bar runs to the end and stops. I changed ISPs thinking it was their problem but the problem is still annoying me with the new ISP in place. I have disabled AV and Firewall, reinstalled the mail account, Ran all spyware programs after updates, scan disk and defrag. Dell refuses to help me because it is a software problem unless I pay the $200.00 + for the help desk, My ISP has ruled out it being their problem, MS wanted $35.00 an hour to help. So all these options are out...My Dell 2400 is less than one yr old and I have had some major problems, Anyone who can offer some assistance with this problem would appreciate it.
Thanks
Ky
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SitelTech
276 Posts
0
November 13th, 2005 17:00
KySunshine
49 Posts
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November 13th, 2005 17:00
SitelTech
276 Posts
0
November 13th, 2005 17:00
Usually the best way to isolate the problem if it being the ISP or outlook is to try to send/recieve with http://mail2web.com .. try this.
SitelTech
276 Posts
0
November 13th, 2005 18:00
KySunshine
49 Posts
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November 13th, 2005 18:00
KySunshine
49 Posts
0
November 13th, 2005 18:00
Thanks for the correction guess my mind was on mail..:smileysurprised:
I sent two messages from mail2web to myself and they came through fine and pretty fast to. So what does this tell you?
SitelTech
276 Posts
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November 13th, 2005 20:00