try to do a system restore to a date when u remember the computer was actually working fine..
simpler option to find out if its something that u installed is causing this .
a couple of points :
u did not mention if the computer locks up even when u r not connected to the internet . try removing the network cable and then use the computer to see if it locks up even without the internet .
another thing that u can try is this diagnostic step:
boot to safe mode with networking
use the internet for abt an hr so ..until the point or further when u had expected the computer to lock up in normal mode..
if u find everything normal in safe mode than its a problem with any application that is actually running in normal mode and not safe mode:
to check these :
clik start
in the start search box - type msconfig - clik on the result that comes up on the top - system configuration utility window opens up :
check startup tab
look for those applications which actually access the internet ... e.g : itunes , real player updater , java updater , microsoft office updater , google toolbar ( if u have installed ) , roxio updater , limewire , any other programs that might have got something to do with cnnecting to the internet - biecause most of these arent required to run actuallay as soon sa the computer starts - disable them and restart the computer .. ( u can disable them in normal mode or in safe mode - do it in safe mode -0 my suggestion )
Many thanks for your help. I think you were on the right lines with starting up in safe mode - things seemed to work OK when I did this. I tried removing a few programs but did not get to the bottom of the problem so took the bull by the horns and did a reformat and restore to factory settings. This seems to have solved all the problems. I think in future if I get a new machine, I will not use transfer wizards to take stuff from the old to the new computer. Rather do what I have done now and copy files I need and reload just those programs I need.
Thanks again for taking the time to give me suggestions
kkillgasmm
11 Posts
0
January 3rd, 2008 12:00
http://www.dellcommunity.com/supportforums/board/message?board.id=vista&message.id=51164&jump=true#M51164
m_a_rem
341 Posts
0
January 4th, 2008 03:00
simpler option to find out if its something that u installed is causing this .
do reply as to wht happened , thanks!
m_a_rem
341 Posts
0
January 4th, 2008 03:00
u did not mention if the computer locks up even when u r not connected to the internet . try removing the network cable and then use the computer to see if it locks up even without the internet .
another thing that u can try is this diagnostic step:
boot to safe mode with networking
use the internet for abt an hr so ..until the point or further when u had expected the computer to lock up in normal mode..
if u find everything normal in safe mode than its a problem with any application that is actually running in normal mode and not safe mode:
to check these :
clik start
in the start search box - type msconfig - clik on the result that comes up on the top - system configuration utility window opens up :
check startup tab
look for those applications which actually access the internet ... e.g : itunes , real player updater , java updater , microsoft office updater , google toolbar ( if u have installed ) , roxio updater , limewire , any other programs that might have got something to do with cnnecting to the internet - biecause most of these arent required to run actuallay as soon sa the computer starts - disable them and restart the computer .. ( u can disable them in normal mode or in safe mode - do it in safe mode -0 my suggestion )
look for recurrence of the issue ..
do reply if u noticed anything , thanks!
Hydralisk00222
2 Intern
•
2.4K Posts
0
January 4th, 2008 15:00
wendykf
6 Posts
0
January 9th, 2008 11:00