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11.9K Posts

September 20th, 2005 10:00



@topspin wrote:
Dell's PC restore is exactly what I need to run for my computer. However, my computer got messed up and would not run windows without an error. My solution was to reinstall XP over my current version. It got my computer to work so that I could retrieve my documents, but Now the CTRL F11 command does not run pc restore.
 
I have an inspirion XPS2. for reference
 
Thanks
 
If it's exactly what you need, why did you reinstall XP?
 
In doing so you disabled the Dell PC Restore by Symantec as you discovered.
 
If the Symantec PC Restore utility won't work, but still resides on your computer, a Dell customer has figured out some ways to get it to work again. Note - If you removed this partition, it is not recoverable, cannot be downloaded from the internet, and cannot be shipped from Dell. Click here for ways to fix Symantec PC Restore. Users have also reported that the partition can be restored with Ghost 2003, and Ghost 9 using the '03 capabilities of it. If you boot to the Ghost 9 CD, select Advanced Recovery Taks, select Utilities, then Restore Legacy IMage it should work - but you want to verify the image before attempting the restore. It's in a folder called IMG.

2 Posts

September 20th, 2005 15:00

Why did I reinstall XP? If you read my post, I could not load windows without an error. I needed to backup my files, and reinstalling windows seemed like the best way.
 

8 Posts

September 20th, 2005 17:00

Hello:   I just received my new 700M. I would like to partition the HD in to 2 (C & D drives). I wonder after I partitioned the HD:
 
(1) can I use the Recovery CD that come with my laptop to re-install OS and others, and won't change my partitions?
(2) Will the Dell "Restore" feature still available after my " OS Recovered" that I've done in (1) above?
 
Thank you.

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18.8K Posts

September 20th, 2005 19:00

cpyue,

(1) can I use the Recovery CD that come with my laptop to re-install OS and others, and won't change my partitions?

Dell does not make a Recovery CD. What you have is an XP Reinstallation CD. It can be used to reinstall the OS (and partitioning/formattingis a part of that process). You will have to download the appropriate drivers from the Drivers and Downloads link in the drop down menu under Product Support above the forum and reinstall your preinstalled applications from the CDs that accompanied your system.

(2) Will the Dell "Restore" feature still available after my " OS Recovered" that I've done in (1) above?

No, but it can often be recovered using the procedures in one of the three links in the first paragraph here.

Message Edited by Denny Denham on 09-20-2005 01:29 PM

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11.9K Posts

September 26th, 2005 01:00



@cpyue wrote:
As you said, partitioning and formatting is part of the process, that means even I have already partitioned the HD to my desire, the WinXP OS re-install will make changes on my partitioning according to Dell's design. Is this correct??
 
Nope.  If you reinstall XP from the CD, it just reinstalls XP, it doesn't partition anything.
 
If you re-enabled Dell PC Restore by Symantec, it will restore the C drive and do nothing else.

8 Posts

September 26th, 2005 01:00

As you said, partitioning and formatting is part of the process, that means even I have already partitioned the HD to my desire, the WinXP OS re-install will make changes on my partitioning according to Dell's design. Is this correct??
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