This is not a monitor hardware issue. The act of disconnecting the monitor from the video card just forces the operating system to re-initialize the handshake. This is an operating system video card setting issue. Please repost the issue on this board. Include the following data; Title = System Model, Operating System, Video Card, Short issue description Body = Complete issue description. Any troubleshooting you have done
I don't disconnect the computer and monitor in any way . The computer is still running when I use the Power Save Mode which is situated within the bottom right hand corner of the monitor frame. It only closes the monitor screen and all I do is press the lit button to close and open . It is used to save energy/electric when the screen is not in use.
The monitor and computer are still connected.
I have no problem with the actual monitor or my video/graphics card.
DELL-Chris M
Community Manager
•
56.9K Posts
0
October 30th, 2017 07:00
This is not a monitor hardware issue. The act of disconnecting the monitor from the video card just forces the operating system to re-initialize the handshake. This is an operating system video card setting issue. Please repost the issue on this board. Include the following data;
Title = System Model, Operating System, Video Card, Short issue description
Body = Complete issue description. Any troubleshooting you have done
joewatson
2 Posts
0
October 31st, 2017 01:00
Hello Dell-Chris M
My apologies if I have confused anyone.
I don't disconnect the computer and monitor in any way . The computer is still running when I use the Power Save Mode which is situated within the bottom right hand corner of the monitor frame. It only closes the monitor screen and all I do is press the lit button to close and open . It is used to save energy/electric when the screen is not in use.
The monitor and computer are still connected.
I have no problem with the actual monitor or my video/graphics card.
Kind regards
Joe.
DELL-Chris M
Community Manager
•
56.9K Posts
0
October 31st, 2017 10:00
So an operating system user log in issue versus a hardware issue. The users out here will need to chime in with suggestions.