31 Posts

October 31st, 2004 19:00

that's great, many thanks for the advice, much appreciated, I'll give that a go. I had assumed it was a software problem, hadn't thought of the hardware possibility.
Luke
 

74 Posts

October 31st, 2004 19:00

Open the case and uplug and replug both of the power and data cables on the hard drive. Sounds like a cable is loosing contact with the hard drive.

Dimension 4100 Bought January 2001
Windows XP Home
866 Pentium 3
512 Ram
Western Digital 60 gig Hard Drive
Western Digital 120 gig Hard Drive
Sony 19" LCD Flat Panel Monitor
GeForce 5200
Creative SB Live
Digital Research DVD RW
RCA Cable Modem
HP Deskjet 932
HP K-60 all in one
Canon Scanner

55 Posts

November 1st, 2004 12:00

contact tech support and have them replace the harddrive if you have the contract running.this thing will will get worse.seems like your hard drive is dying

31 Posts

November 1st, 2004 19:00

Thanks for the advice. My PC is less than a year old. Is it likely the hard drive is dying or is it more likely to be a loose connection?

thanks,

Luke

 

55 Posts

November 1st, 2004 19:00

you may be right about the loose connection a dying harddrive is certainly not out of question.

time to redeem that warranty:smileyvery-happy:

2 Intern

 • 

2K Posts

November 1st, 2004 20:00

1. Check your connections.
2. Run Diagnostics to possibly rule out HD failure.

(If you call for Dell support, they may ask you to run diagnostics anyway)
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