Problem after reinstalling: missing ethernet controller

Question

Hi,

This is my first post and I'm really hoping you can help me out. I've just had to reformat and reinstall and it seems I'm missing some drivers. I'm missing the ethernet controller and the VGA video controller. Any ideas on how I can fix this? I'm using a Dell Dimension 9150 with XP Media Centre but I've no idea which drivers I should be using.

Thanks!

--------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------

    Version                                           EVEREST v4.50.1330
    Benchmark Module                                  2.3.224.0
    Homepage                                          http://www.lavalys.com/
    Report Type                                       Quick Report [ TRIAL VERSION ]
    Computer                                          PETER-49136BD6D
    Generator                                         peter
    Operating System                                  Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
    Date                                              2008-09-22
    Time                                              17:09

--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Computer Type                                     PC multiprocessore ACPI
      Operating System                                  Microsoft Windows XP Media Center Edition
      OS Service Pack                                   [ TRIAL VERSION ]
      Internet Explorer                                 6.0.2900.2180 (IE 6.0 SP2)
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                     PETER-49136BD6D
      User Name                                         peter
      Logon Domain                                      [ TRIAL VERSION ]
      Date / Time                                       2008-09-22 / 17:09

    Motherboard:
      CPU Type                                          Intel Pentium 4 640, 3200 MHz (16 x 200)
      Motherboard Name                                  Dell XPS 400 / Dimension 9150 (3 PCI, 1 PCI-E x1, 1 PCI-E x4, 1 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN)
      Motherboard Chipset                               Intel Lakeport i945P
      System Memory                                     [ TRIAL VERSION ]
      DIMM1: Infineon 64T128020HU3.7A                   1 GB DDR2-533 DDR2 SDRAM (5-4-4-12 @ 266 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
      DIMM3: Infineon 64T128020HU3.7A                   [ TRIAL VERSION ]
      BIOS Type                                         Phoenix (04/19/06)

    Display:
      Video Adapter                                     NVIDIA GeForce 7300 LE (512 MB)
      3D Accelerator                                    nVIDIA GeForce 7300 LE
      Monitor                                           Dell E196FP [19" LCD] (FC99864K54YL)

    Multimedia:
      Audio Adapter                                     Creative CA20K1 X-Fi Xtreme Fidelity Audio Processor

    Storage:
      IDE Controller                                    Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
      IDE Controller                                    Intel(R) 82801GR/GH SATA AHCI Controller
      Floppy Drive                                      Unità disco floppy
      Disk Drive                                        WDC WD2500JS-75NCB2 (232 GB, IDE)
      Optical Drive                                     HL-DT-ST DVD+-RW GWA4164B (DVD+R9:6x, DVD-R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:40x/32x/40x DVD+RW/DVD-RW)
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         [ TRIAL VERSION ]
      Total Size                                        [ TRIAL VERSION ]

    Input:
      Keyboard                                          Logitech HID-Compliant Keyboard
      Mouse                                             Logitech HID-compliant Cordless Mouse

    Network:
      Primary IP Address                                [ TRIAL VERSION ]
      Primary MAC Address                               00-00-00-00-00-00

    Peripherals:
      USB1 Controller                                   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
      USB1 Controller                                   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
      USB1 Controller                                   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
      USB1 Controller                                   Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
      USB2 Controller                                   Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
      USB Device                                        Periferica USB composita
      USB Device                                        Periferica USB Human Interface
      USB Device                                        Periferica USB Human Interface

    DMI:
      DMI BIOS Vendor                                   Dell Inc.
      DMI BIOS Version                                  A04
      DMI System Manufacturer                           Dell Inc.
      DMI System Product                                Dell DXP051
      DMI System Version
      DMI System Serial Number                          [ TRIAL VERSION ]
      DMI System UUID                                   [ TRIAL VERSION ]
      DMI Motherboard Manufacturer                      Dell Inc.
      DMI Motherboard Product                           0FJ030
      DMI Motherboard Version
      DMI Motherboard Serial Number                     [ TRIAL VERSION ]
      DMI Chassis Manufacturer                          Dell Inc.
      DMI Chassis Version
      DMI Chassis Serial Number                         [ TRIAL VERSION ]
      DMI Chassis Asset Tag                             [ TRIAL VERSION ]
      DMI Chassis Type                                  Tower

Mary G · Answer

No need to post that much info. When installing XP, you must install the chipset drivers and Desktop System Software (listed under System Utilites) first--before all other drivers. Those and all drivers are available on your Dell download page here. Then you will be able to install the rest of the necessary drivers. Your specific hardware will be listed in Device Manager.

Larry R · Answer

The drivers for the Dimension 9150 are, in the order they should be installed:

Dell Desktop System Software (required)
Intel® chipset drivers for ICH7 systems
PCI Express® x16 video controller driver
SigmaTel® STA9220 driver
Intel 82562GZ 10/100 Ethernet controller driver
Intel 82573L Gigabit Ethernet controller
Drivers for any PCI or PCI Express cards installed

If you have added any hardware (cards, printers, etc) you'll also need to load the drivers for them as well.

tiredofthisregi · Answer

Thanks Mary and Larry but - and I know I'm a beginner - but where exactly do I find those drivers?  I don't see them listed anywhere?   Thanks

jackshack · Answer

Dimension 9150 Drivers. <- Click this link.

You will need to do additional research before you begin installing. There are 18 files under video and you should need only one of them. Larry identified two types of network interface adapters, and only one of them will be in your particular computer. The last item in Larry's list is a generic entry for a PCI add-on adapter card, which you may or may not have. The driver for this card will not be on the Drivers list most likely since you would have purchased it locally along with its own drivers disk.

Edit: Nearly forgot; the Desktop System Software is in the System Utilities menu.

Message Edited by JackShack on 09-22-2008 05:02 PM

tiredofthisregi · Answer

Thanks all!  It's fixed now...I finally figured out how to access the drivers so carefully hidden on the Dell CD-Rom! :)

Skydiver73261 · Answer

Hi I have a similar problem. Grateful to find Larry's advice re. drivers but on the resource cd the names are different.

E.g Network drivers

Broadcom 4401 Integrated NIC rev. a03

Broadcom 440x 10/100 Integrated Controller rev. a1

Broadcom 570x Gigabit intergrated controller re. A0

Broadcom NetXtreme Gigabit Ethernet Rev:A00

Intel PRO/100 VE Network Connection Rev. A00

None of which are mentioned in Larry's post. Which should I choose for 9150? I assume that this is why I cant connect to the internet to configure my router.

Also I tried to install the Desktop system software but it says setup cannot run?

jackshack · Answer

I've never used a Resource CD for the 9150, but the one I received with my D 2400 will autorun when placed into the CD drive. After you allow it to install the application and select the computer model you have, it gives you a list of what it believes to be the best match for your particular computer. Just look for the drivers that have checkmarks by them.

Another way you can get a hint is to go here, enter your service tag, and select the "Original System Configuration" tab. The entries can be a bit cryptic, but you can often get the part number for the network adapter this way. You can also click the "Current System Configuration" tab, allow the Dell site to download a tool that inspects your computer, and see what you have in that way.

I have noted on the Dell support page for the 9150 that the Intel Pro 1000 is the only driver listed. You might also try that if you haven't already.

Skydiver73261 · Answer

The resource cd does run but I cant see the "My system" feature and the drop down menus are only for Dimension models 2400, 3000, XPS Gen 4, 8400, 5000 - I've got a 9150 and dont know which one of the options, if any, would be close to my system.

I'll try the intel pro though. Thanks

Windows General

Problem after reinstalling: missing ethernet controller

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