Problem with IE & Explorer, after SP2

Question

1- one of the main problems I come to you guys IS this problem with my Internet Explorer. A little background: Don’t know whether it is due to an incomplete or faulty installation of SP2, but eversince this upgrade, I haven’t been able to use the IE ( version 6 ) ! Clicking on its desktop icon got me nowhere … except another 'shortcut to IE' icon appearing on the desktop ! Having purchased my Dell from the States, I see no reason why suddenly ( after installation of this SP2 , by CD - I must add ) have problems validating my windows. Each time I go through the process of validating, it just stops and gets stuck in the 3rd step of validation( where one needs to install or activate AtiveX from the info bar. Simply because I don’t see any info bar on my IE !! ) The only way to open an IE is clicking on the warning icon on my quick launch tray ( telling me I need to validate my windows and may be a victim of software counterfeiting – when I have NOT changed my original XP Home edition at all ) and voila, an IE opens up but with the following error message: 'SERVER ERROR IN '/' APPLICATION The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly. Requested URL: /genuine/downloads/nonGenuine.aspx' I also have tried to troubleshoot my way, using the Dell 'Solution Center' program, which gets me nowhere as I presume it runs on the troublesome IE !! Ironic, isn’t it ? ( or it could be a mistake in IE configuration or … ) ================ 2- For the past 2 days, everytime I try to shut down, that error message appears: It says : 'End program – Explorer.exe This program is not responding To return to windows … If you choose to end the ….' Sometimes, 2-3 times in a row ! And unless I click on 'end now', it just wont stop! =========== 3- I also cannot use the 'defrag' program anymore, as the following message appears : 'MMC cannot open the file C:\WINDOWS\SYSTEM32\dfrag.msc. This may be because the file does not exist, is not an MMC console, or was created by a later version of MMC. This may also be because you do not have sufficient access rights to the file.' I have also tried typing : %SystemRoot%\System32\dfrg.msc in start/run. But the same message appears !! BTW, I have already gotten rid of a lot of viruses, spyware and malware ( using bitdefender, Norton antivirus, adaware, spybot, counterspy, … ). So I assume it cant be any nasty thing like these.

jmwills · Answer

Don't assume anything.  Most of the issues with upgrdaes to SP2 revolve around spyware and trojans. You said you had removed a lot but my guess is there are still some in there.

Peyz · Answer

well, Jim,

I did say I used a lot of programs to remove and clean my comp.

bitfinder
norton antivirus
adaware
spybot
counterspy

I doubt after passing through so many filters, there'd be anything left !

unless there is some other program that goes even deeper than these ... which I am willing to try.

cheers

jmwills · Answer

If parts of the OS are missing, then yes, it is still either being shut down and it was removed with the deletion of the viruses. Try replacing the missing system files by running sfc /scannow with the XP disc in the tray.

Windows General

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