Two issues.  First Internet Explorer 7 is a "Beta" release - which means there are some features that can be disabled and there can (and usually is) problems - it is a test version and should not be used on "production" computers or your only computer.  There is a list of known issues with I.E. 7 Beta on the Microsoft I.E.7 Beta site - check it out.

Second with AOL, which tends to do things "differently" the I.E.7 can also be the cause of your other problems. 

My suggestion would be to uninstall I.E. 7 Beta and go back to your "standard" AOL/I.E.6 configuration and see if that fixes the problems.

Thank you for your quick reply, firebird. Since it was Microsoft who told me to download the 7 version, I thought the bugs had been worked out. I was having a small problem with my 6 version and was told downloading the beta version would fix it.....Am I gullible? Maybe. I was using yahoo mail and downloaded the beta version which started the problem with IE6. They had a link on the new mail to switch back to the old version which I did. I am not terribly tekky so I need to ask, firebird, in my add and remove programs I see the Internet Explorer 7 listed but not IE 6. Does this mean that I will have to uninstall the 7 and then install the 6? I think I may need help if this is the case. Could you give me a few pointers if I should run into problems?

Thank you for your help,

When you uninstall 7 it should restore the I.E. 6 - at least that's what it did for me.  Didn't have a problem falling back.  I installed the Beta 7, on my "test" PC but decided it wasn't for me - at least not in it's present form so I uninstalled it.

 

Message Edited by JRosenfeld on 07-15-200605:10 PM

Message Edited by JRosenfeld on 07-15-200605:11 PM

Thanks again firebird. I will keep in mind the OS difference. I am a writer and rely on my computer for research. If it is down,so am I. You have been a great help to me.

All you do is go to the Control Panel/Add Remove Programs.  I.E. 7 Beta will be listed and you just uninstall it from there and it will uninstall and restore the I.E.6.

BTW, I didn't have any problems with I.E. 7 Beta - just didn't missed some functions that were not available in the Beta version, that will probably be in the final version.  Also, I don't have AOL which presents a whole separate set of problems.

Thank you firebird and JRosenfeld for your speedy replies. I tried the easiest first. My WMP needed to be set to connect to the Internet. I can now hear the videos but, I cannot see them.

Firebird, you said you didn't have any trouble going back to the earlier version of IE. Can you tell me how to do this? I do like the 7 version but, if I continue to have problems I may have to go back.

Thank you JRosenfeld for your help.

Thanks JRosenfeld but I found the problem this morning. In an earlier post you suggested I click "Connect to the Internet" in WMP which brought back the sound but no video. I went back and took a second look under the PLAYER tab, clicked "enable picture support for devices" and everything is back to normal. I guess the computer "burped" and knocked the settings out. Hmm...how can you tell I don't have computer savvy?!

Thank you JR and everyone else who gave advice.