2 Intern

 • 

12.7K Posts

July 18th, 2008 00:00

So the PC cannot be successfully booted into windows?, It shuts down no matter what you do?

5 Posts

July 18th, 2008 05:00

it boots but after a while it stucks!!!

2 Intern

 • 

12.7K Posts

July 18th, 2008 12:00

Sounds like a malware infestation to me, but since it will not operate properly for very long it would be extremely difficult for you to repair it with our forum help, you may need to take it to a professional in your local area to assist you, sorry.

 

If it can stay running long enough, you can try to run a hijack log on it,

 

Go to this forum http://www.dellcommunity.com/supportforums/board?board.id=si_hijack  and read the RED link at the top and then post your log on that forum along with what you have stated here, also post the Model of Dell you have and the OS Version. Please include a description of any other symptoms of malware you may have.
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