Problems following new Windows Update

Question

My computer automatically downloaded the new Windows Update patches today. After doing so, it was unable to register an IP address. I downloaded two of the patches (914388 and 917159) and was able to rectify the problem. However, while my computer (a Latitude D400) now registers an IP address, it refuses to connect to the internet: Internet explorer, AOL instant messanger, etc. do not work. Has anyone else experienced a similar problem and/or have any ideas for fixing this problem?

mombodog · Answer

This is the update that may be your problem, I saw this on my automatic updates this morning, I always read the documentation for each patch before installing them, I decided not to include this one since I was not having the problem decribed in the article, and it was not a security update. If it ain't broke don't fix it.. I can always install it later if the issue arises..

http://support.microsoft.com/kb/916595

ewdavis · Answer

My computer doesn't seem to have downloaded that one -- it doesn't appear in the add/remove program window. That one also appears to have been available for a month or so. Any other suggestions as to what I can try?

mombodog · Answer

Some hotfixs are not removeable, you can search your hard drive for the http.sys file that was replaced by this update (should be in the Windows/system32/drivers), when you find it right click on it and do a properties, look at the version of this http.sys file, if it is version 5.1.2600.2869 then you have the patch installed. Let me know what version you have

ewdavis · Answer

Thanks for the help. I was finally able to remedy the problem by using System Restore. I've since changed my preferences to not automatically install the updates as well.   Thanks again for the assistance.

Windows General

Was this post helpful?