Unsolved
This post is more than 5 years old
11 Posts
0
1373
June 21st, 2004 11:00
Problems with Popups, homepage changes, etc
I have encountered many problems with my computer in the past few days. I am unable to change my homepage in IE. Even when I try and go in and change it the next time that I open up IE it has changed to come weird search page. Also I have been getting some strange pop up ads.
Not to mention the fact that a few days ago this huge HTML ad page appeared on my desktop. When I clicked on the link it had for 'removal instructions' I found that it was just an ad for a company wanting me to buy some of their software. However, there were no removal instructions to get this thing off my desktop, so I don't know how to get rid of it.
I downloaded a program called Spybot hoping that it could wipe away a lot of the problems. Only when I ran it there were only 4 bad files that were found. And once I fixed those problems nothing really happened. So I haven't really had any effect on any of the problems I am having.
Does anyone know of a program or a possible solution that I could use to get rid of these problems?


rickmktg
2 Intern
•
11.9K Posts
0
June 21st, 2004 13:00
metman37
11 Posts
0
June 21st, 2004 13:00
jwatt
4.4K Posts
0
June 21st, 2004 15:00
The next step is to download HijackThis, a malware analysis and removal tool, install it as described in this article by ChrisRLG, and submit a log to the expert volunteers in the Virus Information and Removal board for review. Be sure to post the log in a new message, and describe the problem you're experiencing.
Jim