Unsolved
This post is more than 5 years old
4 Posts
0
2380
November 2nd, 2007 17:00
Program Uninstall
Okay guys I did something really stupid and now I can't figure out how to get out of it. A few months ago, I loan my laptop to my friend for a few months while he worked on a project. He installed Trend Micro Remote File Lock on my laptop running Vista 32bit Ultimate. Anyway, he used an email account that he no longer has/uses so he is unable to retrieve the password. I am trying to uninstall the program because I do not need it, and besides cannot access it. The program requires you have a password to uninstall and he is unable to provide that for me. I tried contacting Trend but got no help because they feel it would be a privacy violation as I did not install the program. Anyway, he claims he does not need that data anymore but I want to be able to uninstall or delete the program without having to lose my stuff. I tried erasing it through dos but did not get too far more because I am not much of an expert. I am hoping someone here can provide me with a procedure that will allow me to delete/uninstall/erase this software by-passing the password and just wiping it clean. I would really appreciate any help provided. Thanks in advance.
No Events found!


tomron
2 Intern
•
966 Posts
0
November 2nd, 2007 17:00
1972vet
3.3K Posts
0
November 2nd, 2007 22:00
Jattah
4 Posts
0
November 5th, 2007 14:00