Program UPHClean - - Troubleshooting Profile Unload Issues

Question

From the MS Knowledge Base I discovered that I have a problem with unloading my user profile, and judging from some of the posts I've read apparently I'm not the only one. 'You take a long time to log off, and you receive the message 'Saving settings . . .' '. In any case the fix for this malady is to download and install a program called 'UPHClean'. I downloaded it but I can't get it to install. I have the directions from the UPHClean Readme (6 pages long), but I and perform the tasks outlined. First, does anyone know what I'm talking about and have experience with UPHClean? Second, I am unable to execute the instructions that follow: 1. Open a command prompt on your computer 2. Change directory where you copied the program (e.g., cd \program files\uphclean ) 3. Run the program with the -install switch to install the service and start it. (e.g., uphclean -install ) Not being a DOS expert, every combination I could think up gives me an error that says it can't find the path. In step 1 above, do I just type in the word 'Command' and press enter? Then what am I suppose to see? I see a DOS sequence ending with '>'. Do I then type in the sequence in step 2 above? I always get a 'can't find path' complaint. I'd appreciate some expert advice. Are the command sequences sensitive to upper/lower case?

jwatt · Answer

Why not just use the Microsoft Installer version? It takes care of the installation!

However...

I've used it and removed it on a Windows 2000 Service Pack 3 system after an extremely serious problem involving it and ZoneAlarm 4 occurred. See this thread in the Virus/Spyware board.

Jim

Mike Lambed · Answer

As Jim said use the installer version. I'm using it and it seems to have helped my shutdown problems. I do not use Zone Alarm for a firewall..

SidBord · Answer

That was going to be my next step. Did UPHClean actually help you?

SidBord · Answer

OK, Guys. . . Thanx for the advice. I did do the install-on-the-fly method to get UPHClean, and had no difficulty. I generally prefer to download to disk, then install manually so I can keep a copy of the original download for awhile, but in this case it didn't work out so good. Now I'll have to wait and see if UPHClean clears up my problem. I hope it's unrelated, but the first Excel workbook I opened after the UPHClean install was COMPLETELY wiped out! Totally unrecoverable. I do backups of most of my files twice daily to a CD.
I have about 70 different active Excel workbooks. Wouldn't you know that the ONLY one of those that I hadn't been backing up was the one that was demolished. It just somehow slipped through the cracks when I set up my backup procedures. Pffft!

JRosenfeld · Answer

I have had UPHclean on my XP home system for some time. It helps to shut down faster, and banishes userenv error logs. No problems when SP1, no probloems now SP2.

I got it from here, saved to hard drive and installed from there without problems (including ZA free various versions). I would be astonished if it had anything to do with your Excel problem. It is only acrive on shutdown.

http://www.microsoft.com/downloads/details.aspx?FamilyID=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

Message Edited by JRosenfeld on 08-25-2004 08:41 PM

Message Edited by JRosenfeld on 08-25-2004 08:44 PM

Windows General

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