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13 Posts

11127

May 18th, 2004 23:00

PROGRAMS NOT RESPONDING

I am getting the message "PROGRAM IS NOT RESPONDING" everytime I try to open something.  It makes no difference if I am online or not.

I have ran Ad Ware, Norton and I have checked for the Sasser virus.  I have run disk scan, disk cleanup and disk defrag.

I have called numerous time but received no help.

2 Intern

 • 

28K Posts

May 19th, 2004 00:00

Which version of Windows are you running?  Have you tried to use System Restore to go back to a configuration present before this problem started?  Did you add any new software or hardware just prior to this problem appearing?  When you scanned with Norton Antivirus, did you do so with up-to-date virus definitions?

Steve

895 Posts

May 19th, 2004 10:00

If your using Xp, try to identify any system error messages by doing this:

Go to your Control Panel/Administrative Tools/Event Viewer Check under the System Tab for any listed error messages. If any are found, repost them in a new thread or go to http://www.google.com and input the error message in the search box to see if solution may be listed. Kip

2.7K Posts

May 19th, 2004 12:00

Hi,

You have got  a trojan/spyware etc.

Download and run

Spybot Search & Destroy    http://www.majorgeeks.com/download2471.html 

If that does not find it you will have to use

HijackThis                            http://mjc1.com/mirror/hjt/

 

20 Posts

May 19th, 2004 14:00

try MSCONFIG use this to link to Help Identify the programs

You might also use it to identify what is running in the background and not listed in MSCONFIG

CTRL-ALT-DEL in the Task Manager Look on the Processes Tab

13 Posts

May 19th, 2004 17:00

I did as you suggested I have over 75 messages.

Some say System.

LaVonda

13 Posts

May 19th, 2004 17:00

I tried to run the programs but received the message PROGRAM NOT RESPONDING.

LaVonda

895 Posts

May 19th, 2004 17:00

You need to clarify your last two posts,  Ran what program, and get not responding when trying to run what program?  Kip

2.7K Posts

May 19th, 2004 19:00

Hi,

Is it the spyware programs you cant run?

If you can get online, here are two excellent scanners which might find something.

http://housecall.trendmicro.com/

http://www.trojanscan.com/

13 Posts

May 20th, 2004 13:00

I found 2512 events.

I am sorry that I am not computer savey

13 Posts

May 20th, 2004 14:00

I found 2512 items in the event viewer. 

I ran Spybot and found 43 items and removed them.

 

2.7K Posts

May 20th, 2004 14:00

I`m not sure what you mean.  Did you run the scanners and they found and fixed 2512 problems?

Is your system OK now?

Please don`t apologise.  We all started out knowing nothing.  Just try to give us as much informaton as possible when you post.

So,  what is happening now?

895 Posts

May 20th, 2004 14:00

Here is what you need to do.  Go back to the event viewer and click on three items in the left column, ie application, system, security one at a time.  While your looking at lets say the system file, on the top toolbar click the Action Tab, then click clear all events.  Do that for system, security and application.  The idea being were trying to isolate what is happening to your system.  So, once you do the above, reboot.  Immediately go back to the event viewer once you get to your desktop and check the application and system columns.  See if there are any events listed.  What we need is the exact error message you see there in order to assist you.  Kip

13 Posts

May 20th, 2004 15:00

This is from APPLICATION

Type Date Time Source Category Event User Computer Information

5/20/2004 10:20:01 AM Winlogon None 1002 N/A TROUBLE-MAKER

This is from SECURITY

Type Date Time Source Category Event User Computer


Success Audit 5/20/2004 10:23:26 AM Security Logon/Logoff  528 LOCAL SERVICE TROUBLE-MAKER
Success Audit 5/20/2004 10:23:26 AM Security Logon/Logoff  528 LOCAL SERVICE TROUBLE-MAKER
Success Audit 5/20/2004 10:22:02 AM Security Logon/Logoff  528 Owner TROUBLE-MAKER
Success Audit 5/20/2004 10:22:02 AM Security Account Logon  680 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:22:01 AM Security Logon/Logoff  538 Owner TROUBLE-MAKER
Success Audit 5/20/2004 10:22:01 AM Security Logon/Logoff  528 Owner TROUBLE-MAKER
Success Audit 5/20/2004 10:22:01 AM Security Account Logon  680 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:56 AM Security System Event  515 SYSTEM TROUBLE-MAKER
Failure Audit 5/20/2004 10:21:55 AM Security Policy Change  615 NETWORK SERVICE TROUBLE-MAKER
Success Audit 5/20/2004 10:21:54 AM Security Logon/Logoff  540 ANONYMOUS LOGON TROUBLE-MAKER
Success Audit 5/20/2004 10:21:54 AM Security Logon/Logoff  528 NETWORK SERVICE TROUBLE-MAKER
Success Audit 5/20/2004 10:21:54 AM Security Logon/Logoff  528 LOCAL SERVICE TROUBLE-MAKER
Success Audit 5/20/2004 10:21:54 AM Security Logon/Logoff  528 LOCAL SERVICE TROUBLE-MAKER
Success Audit 5/20/2004 10:21:54 AM Security Logon/Logoff  528 LOCAL SERVICE TROUBLE-MAKER
Success Audit 5/20/2004 10:21:45 AM Security System Event  515 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:45 AM Security System Event  515 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:44 AM Security System Event  515 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security Logon/Logoff  528 LOCAL SERVICE TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security Logon/Logoff  528 NETWORK SERVICE TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  515 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  518 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security Policy Change  612 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  515 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  515 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  515 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  514 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  514 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  514 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  514 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  514 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  514 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  514 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:21:43 AM Security System Event  512 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:20:38 AM Security System Event  513 SYSTEM TROUBLE-MAKER
Success Audit 5/20/2004 10:20:25 AM Security Logon/Logoff  551 Owner TROUBLE-MAKER
Success Audit 5/20/2004 10:19:31 AM Security System Event  517 SYSTEM TROUBLE-MAKER

Type Date Time Source Category Event User Computer

Information 5/20/2004 10:23:32 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:23:28 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:23:27 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7035 SYSTEM TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7035 SYSTEM TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7035 SYSTEM TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7035 SYSTEM TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7035 SYSTEM TROUBLE-MAKER
Information 5/20/2004 10:23:26 AM Service Control Manager None 7035 SYSTEM TROUBLE-MAKER
Error 5/20/2004 10:23:26 AM Service Control Manager None 7022 N/A TROUBLE-MAKER
Information 5/20/2004 10:21:39 AM Tcpip None 4201 N/A TROUBLE-MAKER
Information 5/20/2004 10:21:34 AM Tcpip None 4201 N/A TROUBLE-MAKER
Information 5/20/2004 10:21:42 AM eventlog None 6005 N/A TROUBLE-MAKER
Information 5/20/2004 10:21:42 AM eventlog None 6009 N/A TROUBLE-MAKER
Information 5/20/2004 10:20:38 AM eventlog None 6006 N/A TROUBLE-MAKER
Information 5/20/2004 10:20:26 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:20:19 AM Service Control Manager None 7036 N/A TROUBLE-MAKER
Information 5/20/2004 10:20:19 AM Service Control Manager None 7035 SYSTEM TROUBLE-MAKER

I hope this helps


13 Posts

May 29th, 2004 23:00



@kippy50 wrote:
Here is what you need to do.  Go back to the event viewer and click on three items in the left column, ie application, system, security one at a time.  While your looking at lets say the system file, on the top toolbar click the Action Tab, then click clear all events.  Do that for system, security and application.  The idea being were trying to isolate what is happening to your system.  So, once you do the above, reboot.  Immediately go back to the event viewer once you get to your desktop and check the application and system columns.  See if there are any events listed.  What we need is the exact error message you see there in order to assist you.  Kip


Thank you for your patience.  In the middle of this problem I moved.  Back to the problem.  When I rebooted and found 0 Application Events - 36 Security Events and 30 System Events.  I found no errors.
No Events found!

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