Questions: Manually Removing Sun Java After Add/Remove Failure

Question

Background: I have a Dell Dimension 4100 with Windows ME, AOL 6.0, Internet Explorer 5.5 (IE5.5 } with no service packs and use a Time Warner Kansas City Road Runner (TWKCRR) Cable Modem Connection. The connection to TWKCRR is working. I have Internet Security Settings to default; routinely delete cache and temporary Internet Explorer files. Periodically, I use BitDefender, SuperAntiVirus, Ad-Aware SE Personal, Spyguard, CCleaner, Spybot Search and Destroy, Spyware Blaster, Hijackthis.   Problem: Recently I was trying to use the housecall, trendmicro's free on line virus scan to execute and scan my computer. I was getting alert messages and an error about Sun Java. I had a Sun Java version installed. However I thought I should remove or uninstall and then download a newer version to try and use it.   I started to remove my installed Sun Java jre1.5.00.b04. After clicking on Start, Settings, Control Panel, Add/Remove Programs, the uninstall procedure started and then hung up. After waiting several minutes with no results, I decided to re-boot and try again. However, the JRE entry was no longer there in the Add/Remove Programs section to use. Hence, my questions are as follows:   Question A: In general, how do I manually remove Sun Java after my Add/Remove failure so I can then download and re-install a version of Sun Java? I noticed that I currently have the followng folders which I believe are definitely related to Sun Java:   1. C:\Windows\Sun which has Java and several subfolders 2. C:\Windows\Application Data\Sun which has Java with several subfolders 3. C:\Program Files\Java\which has the one folder of jre1.5_12 which is related to Sun Java 4. C:\Program Files\Common Files\Java which has subfolders of Update, Base Images, jre1.5.0.b064,patch-jre1.5.0_12.b04 5. c:\Windows\Desktop which has JRE-1_5_0_12-windows-i586-p-iftw.exe   Question B: Can one safely: a. Delete the folders of Sun in Item A.1; of Sun in Item A.2; of jre1.5_12 and/or Java in Item A.3; of Java in Item A.4; and b. Delete the program of JRE-1_5_0_12-windows-i586-p-iftw.exe in Item A.5 and then c. Download and reinstall a new version of Sun Java?   Question C: I noticed also have the following folder which 'might' be related to Sun Java: 1. C:\Windows\Java which has subfolders of Classes, Packages, Trustlib and a file javalog.txt. I don't see any implication of Sun Java in them. Would anything need to be done or deleted with Item C.1?   Question D: Does anyone have any recommendations or comments on my questions? Thanking you in advance. RLK

mombodog · Answer

More than likely Java is uninstalled, it just did not clean up folders, delete all folders related to Java, skip any labeled Sun, then install the latest version of Java.   http://www.java.com/en/download/manual.jsp   If there is more than 1 uninstaller for java in add/remove programs list, uninstall all of them first.

raggtopp · Answer

Attention: mombodog    I interpret your 12-11-2007 suggestions with respect to my post as follows: delete only the folder Java defined in the following paths:   1. C:\Windows\Sun\Java 2. C:\Windows\Application Data\Sun\Java 3. C:\Program Files\Java 4. C:\Program files\Common files\Java 5. C:\Windows\Java   and delete the current setup program, JRE-1_5_0_12-windows-i586-p-iftw.exe, defined by this path   6. C:\Desktop\ JRE-1_5_0_12-windows-i586-p-iftw.exe   I believe the preceding actions action would then leave the Sun folders intact.   Am I correctly interpreting your comment? I could then proceed to download the newer version Sun Java setup for my system. Thanking you in advance.

mombodog · Answer

I would leave # 1 and #2 alone for now, delete 3-6, then install latest version of Java.

mombodog · Answer

'downloaded the setup program, jre-1_5_0_14-windows-i586-p-iftw.exe'   Latest version is 1.6.0.3   http://javadl.sun.com/webapps/download/AutoDL?BundleId=12798     But not sure it is for ME...     Ever think of upgrading that PC to XP? Message Edited by mombodog on 12-17-2007 03:28 PM

raggtopp · Answer

Attention: mombodog   Momodog: I followed your recommendations on deletions in your 12/14/2007 post. I then:   1. downloaded the setup program, jre-1_5_0_14-windows-i586-p-iftw.exe, 2. executed it which successfully installed Sun Java. 3  tested it per the Sun Java site which displayed it as successful.   However when trying to run the Trendmicro HouseCall-Free Online Virus and Spyware Scan, I get a Sun Java error message:   A first paragraph says:'Java support is disabled on your system or no Java runtime environment is installed. If you want to use the Java-based housecall kernel, please enable or installa Java runtime enviornment version 1.4 or higher.'    A second paragraph talks about java.com   A third paragraph says: 'If your runtime environment is up-to-date but you are still receiving this message, please close your browser window and open TrendMicro in a new window.'   I have learned that the Trend Micro HouseCall Software requirement is IE6.0 or later. At the moment, I only have IE 5.5 and not IE 6.0 or later. I presume this is the real issue which needs to be resolved on another day.   Thanks for your advice.

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