Unsolved
This post is more than 5 years old
1 Message
0
1890
January 3rd, 2020 04:00
Random BSOD ONLY when the computer was idle or under light load
I have suffered from BSOD since I bought used DELL laptop that has i5-7200U CPU long time ago (maybe 2 years or more), it happen only when the computer in idle or under light cpu load, but I read in some post in other website said that disabling C-State in BIOS fix these kind of problems (like restarts or freezes) when idle and low usage
so I did disable c-states control since few days and no BSOD until now! why C-State case BSOD?
No Events found!
speedstep
11 Legend
•
47K Posts
0
January 6th, 2020 09:00
BSOD Driver_Power_State_Failure
is a problem with windows in general.
BugCheck 9F
https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2
Dell cannot answer this. Its a microsoft problem.
BugCheck 9F, {4, 12c, ffffcb069eaff380, fffff8034a52c800}
Implicit thread is now ffffcb06`9eaff380
ntkrnlmp.exe ( nt!PnpBugcheckPowerTimeout+8a )
Curare10
4 Posts
0
January 11th, 2022 04:00
I have the same problem - when idle I get random BSoD. What I did for trouble shooting ->
First I ran all hardware diagnostics -> no errors
I then ran the performance monitor from task manager and resource monitor over night with no BSoD
I then loaded Ubuntu and ran that for 2 straight days with no crash.
I'm getting there. Loaded windows. I disabled all of the DELL services in msconfig, rebooted and now my DELL 3567 has been running straight none stop AT IDLE for 2 days.
You will have to make your own conclusion from my findings.
SMH