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May 28th, 2007 18:00

Re-install Windows XP without CD

I started seting up my XP with out the CD & now I get a message that says "USB human interface device has not passed pindows logo testing to verify its compatability with Windows XP" & it stops right there. I cant do anything else. PLease Help

2 Intern

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2.4K Posts

May 28th, 2007 19:00

Hi

Question - Where can I get the Windows CD?
 
Answer - Email or Chat with Dell. Explain your situation and the Dell representative should issue you the Windows CD.
 
http://www.dellcommunity.com/supportforums/board/message?board.id=sw_winxp&thread.id=214841

From Chris

My computer
Dell Dimension 1100
Microsoft Windows XP Home SP 2
512 MB of Ram
Nvidia Geforce FX 5200 256MB
Intel Celeron CPU 2.53GHz
Linksys wireless-G WUSB54GS With SpeedBooster
Mozilla Firefox 2.0.0.3

my security software
VCOM SystemSuite 7 Professional
Windows Defender


Message Edited by helmecj01 on 05-28-2007 03:48 PM

15 Posts

May 28th, 2007 20:00

I already requested the cd. Is there a way to finish installing it with out the cd? Will I get the same error message once I try with the cd

15 Posts

May 28th, 2007 21:00

my computer came without the xp cd. they say it has it already on the hard drive.

2 Intern

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1.9K Posts

May 28th, 2007 21:00

I see, what you did was a PCRestore using Ctrl+F11, didn't you?
 
Not sure... Do you have SP1 or SP2?

2 Intern

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1.9K Posts

May 28th, 2007 21:00

Not sure what you mean with finishe the instalation without the CD, how did you installed if it was not using the CD...??
The devices is asking you for, is for the USB, I think

15 Posts

May 28th, 2007 22:00

whats sp1 or sp2? I remember once i did it buy pressing f6 or something like that when i restarted my pc

2 Intern

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12K Posts

May 29th, 2007 09:00

Wait, we go from installing a mouse/keyboard to talking about SP1 or SP2.  Ignore the warning on the install and proceed.

15 Posts

May 29th, 2007 11:00

I cant proceed. Once I get the warning the cursor disappears & I cant press nothing. Has anyone here installed it before with out the cd?

2 Intern

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1.9K Posts

May 29th, 2007 13:00

OK, what you have to do is turn on the computer, when you see the Dell Screen, press immediately the Ctrl+F11 this will prompt you to PCRestore by Symantec
 
In there you'll get the options to restart or to Restore, the one you need. Click on Restore, and that's it... That's how you reinstall Windows on a Dell computer without the CD... This will let your computer as factory settings, and you'll lose all your data (documments, pics, music) so be aware of that.

2 Intern

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1.9K Posts

May 29th, 2007 13:00

And SP1 & SP2 are for the Service Pack 1 & 2, important Windows Updates...

15 Posts

May 30th, 2007 01:00

I did press it & all i get is a loud noise. nothing happens
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