Re-installed O.S - cant run Windows Update

Question

The hard disk on my Dimension 8400 recently ate itself. I replaced it -- it was out of warranty by about a 2 weeks :-( -- and re-installed windows xp from a previous Dell disk. I out in the serial from the sticker on the side of my machine but when I try Windows Update my machine fails Windows Genuine Validation!

Can someone tell me where I have gone wrong and how I can correct it???

Cheers
dan

Denny Denham · Answer

dt_mathews, See if working through the procedure here can resolve the problem.

dt_matthews · Answer

thanks Denny ;-)

following on from that, should I have done things differently (i.e. is there a way of installing the restore O.S image on to a new hard drive or am i expected to get another copy of the actual O.s then use the correct key???

cheers,
dan

Denny Denham · Answer

dtmatthews, It is nothing you did wrong. The recent problems with the Windows Genuine Advantage program are anomalies.

Windows General

Re-installed O.S - cant run Windows Update

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