Hi, If you reinstalled Win 7 using a dvd, then you have damaged your restore partition, and the only way is to use a dvd. Also Dell keep its product key code under the battery in the battery compartment in laptops, it's on a blue sticker. You might have put in your service tag or express code by mistake.
Thank you for your answer. I also read what dell had to say about reinstalling :) and found out about the OS install disk i can request, so everything is allright !
RobinBredin
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3.7K Posts
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November 11th, 2010 04:00
Hi, If you reinstalled Win 7 using a dvd, then you have damaged your restore partition, and the only way is to use a dvd. Also Dell keep its product key code under the battery in the battery compartment in laptops, it's on a blue sticker. You might have put in your service tag or express code by mistake.
mitzulache
2 Posts
0
November 11th, 2010 10:00
Thank you for your answer. I also read what dell had to say about reinstalling :) and found out about the OS install disk i can request, so everything is allright !