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30445
June 4th, 2009 16:00
Requesting Backup Disks (UK)
Can someone post the link for requesting backup disks as the only one I have is for US addresses and I'm in the UK!
Hope someone can help.
Thanks.
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PudgyOne
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June 5th, 2009 07:00
chome4,
Request Backup Disks UK
Rick
PudgyOne
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January 29th, 2010 13:00
aaron.v,
The link basically says...
Use this option to start an online chat session with a Dell Technical Support representative.
Use this option to send an e-mail message to Dell Technical Support.
Use this option to obtain a telephone number for Dell Technical Support.
Rick
aaron.v
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January 29th, 2010 13:00
Hi,
I get a 500 Server Processing Error when I click on that link. Do you have an updated link, please?
Thanks
aaron.v
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January 30th, 2010 00:00
Thanks for the really quick answer, Rick. Unfortunately, I'm stuck in a loop; don't know if I'm doing something wrong.
When I click on that link and give my service tag, it says (correctly) that my system was purchased outside the US, and to contact the correct country support. But when I follow the link to the UK site, and go through the support route, it again seems to route me back to the US support, and asks for my service tag...
Is there a UK-based email address that I can contact, and ask for the CDs?
PudgyOne
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January 30th, 2010 03:00
aaron.v,
Sorry I didn't answer sooner. I just got off work. I had to locate this from another member that provided the information, so if this is not correct, please let me know.
Web page: Support.euro.dell.com
Client support. 420-22537-2707
Or you can try in United Kingdom.
Client support web page: support.euro.dell.com/uk/en/ECare/form/home.asp
E-Mail: dell_direct_support@dell.com
Client support: 44-1344-0870-906-0010
Ask for a backup set of disks.
Rick