Restart shuts down computer...

Question

Whenever I go to restart my computer, the system just shuts down.

There have been no hardware/software updates outside of a windows update about a week ago that said something about updating to some tool that would check for malicious items, and if found, would alert me at start up. I installed the update, and the next time I shut down and restarted the computer I got no warning or notice. A few days ago I noticed when I go to restart the computer, it shuts down instead. If a program prompts for a restart, it restarts fine, but if I initiate the restart from the start button, it shuts the computer completely down.

Any idea what's going on here, and how can I fix this issue?

RoHe · Answer

You could do a System Restore using latest date available when it worked ok. Personal files won't be affected but any XP updates originally installed after the date used for the restore have to be reinstalled.

Ron

CheapSk8 · Answer

Isn't it possible that the windows updates are causing this problem? If so, how will restoring to a previous time and then reinstalling the same updates fix the issue?   Is there any way of viewing or editing the mechinism that handles shutdown/restarts and insuring that it's set to the right settings? (e.g. something like the way you disable autorun; is there something that allows you to do something like that in the shutdown/restart arena?).

RoHe · Answer

It's certainly possible an update caused the problem. That said, I haven't see a lot of other similiar posts here after this last round of updates. So it may be that you just had a problem with installation of these updates.

If you do the System Restore and things go back to normal, then you can manually install the latest round of updates, one at a time, to see if a specific update is the problem. I'm guessing that you won't have the problem again...but I've been wrong before. ;)

Ron

Windows General

Restart shuts down computer...

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