269 Posts

May 18th, 2010 13:00

I'm running Windows 7 Enterprise and don't have that file either but I also don't use the System Restore function as from previous experience it ended up being a good hiding place for viruses and malware so they could continue to exist without detection.

Google didn't find a lot of information about that file but there were 2 web sites that came up.  One appears to allow you to download the file and claims it's a Single Click Restore Point application.  The other site is Prevx and it appears to have a warning about this filename.

You might have a bit of better luck researching this, but that's what I found with a quick search.

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13 Posts

May 18th, 2010 13:00

I didn't do much better. The last thing I want to do is a reinstallation of the OS. However, I have used WinXP for years with the System Restore Points and never experienced viruses and malware as related to the System Restore process. I had noticed a website that had the download of the file, but I was reluctant to pursue that because I don't understand how it can become part of the operation system. If it doesn't, then might there be a conflict with the present Restore Point process which is integral to Windows 7. The first thing I need to find out is if the "scrp.exe" is actually the correct file that Windows 7 uses to accurately create an automatic Restore Point. If the Windows Updates did knock this file out of the system, then it will do the same thing if I do a new install of the OS. Windows 7 may have its plus side, but there are certainly plenty of negatives which make an easy job much more difficult. Thanks for the information. If I learn anything else, I'll post it.

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5.2K Posts

May 18th, 2010 17:00

No, scrp is not the Win 7 Restore function. Are you sure System Protection is turned on in System Properties?

Did you try sfc /scannow to repair any faulty system files. After this you need to do a repair install. This will not result in any lost programs or files.

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13 Posts

May 18th, 2010 18:00

Would you know the Win 7 Restore function? and could you tell me precisely how to do the repair install. I am not familiar with Windows 7 yet.

I assume the sfc/scannow is done in the cmd window. Correct?

Thanks

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5.2K Posts

May 18th, 2010 20:00

SFC /Scannow is done in a command box using Administrator privileges. Press F8 during the boot and select Repair.

I don't think the Restore function has a program that you can run manually; you need to make sure the function is set to be on. Type Restore in the search box and select Create a Restore Point and then Configure to check the settings.

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20.5K Posts

May 19th, 2010 20:00

@ Short_Bus, malware in System Restore cannot get out to infect the system unless you restore to a time that you were infected. A way to clean out System Restore after an infection is to flush it.  Turning off System Restore and turning it on again will purge restore points. When you turn system protection back on, new restore points are created.

http://windows.microsoft.com/en-us/windows7/System-Restore-frequently-asked-questions

269 Posts

May 20th, 2010 04:00

@Bugbatter, you're absolutely correct.  I just choose to disable System Restore all together and then I don't have to worry about it.  I've found that in most cases in the past I've managed to mess up my computer beyond the point that System Restore can fix it anyway so I haven't really found a use for it.

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20.5K Posts

May 21st, 2010 12:00

 I just choose to disable System Restore all together and then I don't have to worry about it.
A dirty Restore Point is better than none at all.
...most cases in the past I've managed to mess up my computer beyond the point that System Restore can fix it anyway
Sorry to hear that. Perhaps you should be more careful in the future.

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20.5K Posts

May 21st, 2010 13:00

homeport did you check this?

Are you sure System Protection is turned on in System Properties?

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13 Posts

May 21st, 2010 14:00

Yes, both the "RECOVERY" and the "OS (C:) (System) are ON.

As I understand it after going over it with several of the Dell Techs, there is a bug in the Microsoft program such that the only way that a System Restore Point can be created is to do it manually. The Task Scheduler does not work for this presently. Supposedly, if the computer is left on for 7 days, it is supposed to create a Restore Point, but I shut mine off at night and since this has to be on continuously, I will not get the automatic feature working. However, he also mentioned that the Task Scheduler cannot be set to do a Task for any OS applications, only for 3rd party apps. I am somewhat confused as to what is correct. I manually create a restore point every evening before shutting down.

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20.5K Posts

May 23rd, 2010 20:00

It does not make sense to me that it is a Microsoft bug. Otherwise, people who use laptops that are turned off and on several times a day would have no Restore Points.

Did you try this registry file?

http://www.sevenforums.com/tutorials/81500-system-restore-enable-disable.html

 

If that does not work, You can try going to Command Prompt and Run sfc /scannow

Start
> cmd > Right click cmd and Run as administrator then try sfc /scannow
It will help in repairing corrupt system files.

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13 Posts

May 24th, 2010 03:00

I agree that it does not make sense, but stranger things have happened. In fact, the Dell Tech had already found an unrelated bug which had to be corrected.  I constantly go to  System  Protection and everything is on. Nothing is grayed out and that is where I can check the System Restore button and see what points have or have not been saved. Here is where I also manually create my daily Restore Points since they are not created automatically. So, for this site everything is normal.

I have also done sfc /scannow and everything shows up correctly.

I am going out of town for a week starting this am. When I come back I will try the "sevenforums" link you sent and advise. Thanks for your input.

 

 

June 18th, 2013 09:00

Hi there,

I am also having trouble with system restore as it seems that I have no restore points so does this mean I did not have this protection.  It sends me to system protection but there is no information here about restore points so not sure what to do now.

Basically, my computer is not turning on and system repair was unsuccessful.

If you could help me I would be very grateful.

Susan

June 20th, 2013 05:00

Hi Susan,

If you do not have any restore points, then either the system restore is disabled or the restore points are corrupt/deleted.

If the system is not turning on in normal mode, you may try starting the computer in safe mode. You may refer to article Here.

If using a Dell system, you may verify hardware functionality by running the diagnostics.

  • Power on the system
  • Press F12 button on keyboard when you see Dell logo
  • Highlight Diagnostics option and press Enter
  • Let the diagnostics run and reply with error messages if any and continue tests 

Please share the exact system model along with operating system installed. Will take it further.

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