2 Intern

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18.8K Posts

July 19th, 2005 22:00

gecka,

You can restore your system to "as shipped" condition using the procedure here. You don't indicate until later in your post that you upgraded to XP Professional. Is that correct? If so you may have to use the procedure here or here to restore your Master Boot Record before restoring using PC Restore.

The drivers for XP Pro and XP Home are the same. You can find instructions for installing them by going to the Reinstall Guide in the drop-down menu under Product Support above this forum. If you have any questions about which peripherals are installed in your system download the Belarc Advisor from here and it will give you a comprehensive listing of your hardware and software.

You have not broken your warranty but Dell can ask you to reinstall the original operating system if you call them for technical support.

Your installation of XP Pro probably wrote over the files needed to create an XP Reinstallation CD. If you have installed XP Pro and your system came with XP Home Dell will ship you a copy of the XP Home CD if you ask for it, but if you installed Pro you already have the CD.

2 Posts

July 20th, 2005 03:00

You can restore your system to "as shipped" condition using the procedure here. You don't indicate until later in your post that you upgraded to XP Professional. Is that correct?

No it is not. I was asking if it may be better to restore to original state (Xp HOME) and do an upgrade to XP PRO instead of what I did: I have reformatted the ENTIRE hard drive and installed XP PRO.

If so you may have to use the procedure here or here to restore your Master Boot Record before restoring using PC Restore.

I have no more dell hidden partition now...


The drivers for XP Pro and XP Home are the same. You can find instructions for installing them by going to the Reinstall Guide in the drop-down menu under Product Support above this forum. If you have any questions about which peripherals are installed in your system download the Belarc Advisor from here and it will give you a comprehensive listing of your hardware and software.


Well, thanks for the link but it doesn't tell me what is that "Communication device" that windows can't find a driver for... For example here: wich one is the driver for the integrated wifi card?

You have not broken your warranty but Dell can ask you to reinstall the original operating system if you call them for technical support.

Greats news thanks. I'll tell my Dell reseller.

Your installation of XP Pro probably wrote over the files needed to create an XP Reinstallation CD.

True.

If you have installed XP Pro and your system came with XP Home Dell will ship you a copy of the XP Home CD if you ask for it, but if you installed Pro you already have the CD.

So you won't ship a CD with drivers and utilities? How can't I restore hiden partitions? True?

2 Intern

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18.8K Posts

July 20th, 2005 04:00

gecka,

Well, thanks for the link but it doesn't tell me what is that "Communication device" that windows can't find a driver for... For example here: wich one is the driver for the integrated wifi card?

I suspect it is one of the drivers listed under Network Drivers (probably the first one listed.

So you won't ship a CD with drivers and utilities? How can't I restore hiden partitions? True?

Call Dell Customer Support. They may ship a drivers and utilities CD (the policy is continually changing) but it doesn't hurt to ask. The hidden partitions cannot be restored after they have been deleted.

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