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14 Posts
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8420
December 27th, 2005 19:00
rstrui.exe, system restore service
Hey there!
Windows XP sp2 Home Edition
I can't start the system restore service. It can't be started through neither
start>programs>systemtools>systemrestoreservice or through
start>controlpanel>sysytem>systemrestoreservice .
In the eventlist I'm getting an
srservice, ID 104 and no respons from Microsoft.
Do not find anything on Microsoft's supportpages.
I tried
cmd,
net start, and it is listed.
I tried
cmd,
sfc /scannow, with no errormessage.
Any idea out there?
0 events found
No Events found!
TheBomb
106 Posts
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December 27th, 2005 19:00
http://support.microsoft.com/default.aspx?scid=kb;en-us;304449&sd=tech this link may help
steven
RoHe
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December 27th, 2005 23:00
Open Event Viewer (start>programs>adminstrative tools>event viewer).
Click System in left pane
Sort list in right pane by date
Look on date you ran sfc for "Windows File Protection"
There should be at least 2 entries. Double-click each to see what they say. One should say "started", the other one "stopped". Anything in between those 2 will be your error messages. Write them down exactly and post here. If just the 2 entries, sfc ran without problems.
Are you sure System Restore Service isn't set to disabled?
Click start>run
Type in: services.msc
Click ok
Find System Restore Service in the list, right-click and select Properties. Make sure it's set to Automatic.
Reboot the PC and see if you can manually set a Restore Point. Then test it by restoring the system with that Restore Point.
If none of that works, here's a link that shows how to reinstall System Restore Service: http://bertk.mvps.org/html/tips.html#ReinstallSR
Ron
Message Edited by RoHe on 12-27-2005 05:20 PM
Gugelstrumpf
14 Posts
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December 28th, 2005 15:00
Hey there!
Thanks for the answer.
These are the translated messages between started and stopped.
64020 Scanning for fileprotction for Windows found that the systemfile c:\windows\system32\oembios has a invalid signature. This file wasrestored to the original version to maintain systemstability. Fileversion for systemfile is 0.0.0.1.
64004 Can not restore the protected systemfile c:\windows\system32\oembios.bin to the original, valid version. Fileversion for the invalid file is 0.0.0.1 The spesific errorcode is 0x800b0100 [No signature in ...
Yes, System Restore Service is running.
Yes, System Restore Service is set to automatic.
Gugelstrumpf
RoHe
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December 28th, 2005 16:00
If System Restore still isn't working, have you tried the instructions at link in my previous post to fix it?
And if that doesn't work, you may need to do a Repair/Reinstall of Windows. It won't damage your personal files or any software you installed (always good to back things up, just in case) but you will have to reinstall all the Windows updates/hotfixes after the Repair.
Here's link to do Repair/Reinstall from Dell:
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1056993&l=en&langid=1&c=us&cs=19&s=dhs
Ron
Gugelstrumpf
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January 8th, 2006 17:00
Hey Ron
Thank you very much for your help. That was a good one.
Good reply's and good links.
All back to normal!
Gugelhupf
RoHe
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January 9th, 2006 00:00