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7 Posts

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December 30th, 2003 19:00

Rundll and Spool32 Errors --- WHAT ARE THESE ???

I am desperate for help !  If I don't get help here .... I am throwing my computer out the front door !  I have had it !  Everytime I turn on my computer I get the following 2 error messages.

Rundll has caused an error in MMSYSTEM.DLL.  Rundll will now close.

and ----

Spool32 has caused an error in MMSYSTEM.DLL.  Spool32 will now close.

So....what is a Rundll and what is a Spool32.  What is my MMSYSTEM.DLL.  As you can tell computers are not my favorite subject.  I am trying to learn.  Also, my pictures on my computer screen are now fuzzy,  they aren't clear. 

Can SOMEONE PLEASE have mercy on me and help !!!!!!!!!

THANK YOU !!!!  I can be reached here or at wendru@yahoo.com

 

2 Intern

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28K Posts

December 31st, 2003 01:00

It would be quite helpful to know which version of Windows you are running.  See of the following helps:

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q138/8/35.asp&NoWebContent=1

Steve

 

7 Posts

December 31st, 2003 18:00

It is Microsoft Millenium Windows.

2 Intern

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28K Posts

December 31st, 2003 20:00

So, did the link I posted help at all?  Please provide all information that may help us help you solve the problem.

Steve

7 Posts

January 1st, 2004 14:00

Ok ... please remeber ... computers are not my thing.  I looked at the link you sent and tried to follow it.  I clicked on start on my computer and did a search for the System.ini.file and it is telling that file is not found.  What now ?

2 Intern

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28K Posts

January 1st, 2004 16:00

To get to the System.ini file, go to Start > Run and type msconfig then click on OK.  Click on the System.ini tab and look to see if the line "drivers=mmsystem.dll" is listed.  If it isn't, then add it by selecting "boot" at the top of the listing anc clicking on the Add button.  Save your changes, and reboot.

Steve

7 Posts

January 3rd, 2004 22:00

Thank You !  It worked !  The error messages are gone and my printer is now back in action !!!   The only remaining problems are the shortcut to "Gstartup.ink" error is still popping up and my colors on my monitor are still now clear.  I tried changing monitors with a friend of mine over the weekend and it was the same thing.  The coloring isn't clear and the pics are still not clear !

2 Intern

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28K Posts

January 4th, 2004 01:00

It sounds like you need to reinstall the drivers for your video card.  Do you know the make and model of the video card in your system?  What model computer do you have?

Steve

7 Posts

January 5th, 2004 19:00

No idea !!!  It came to me from Dell.  I have a Dell Service Code and a Express Service Code.  Would that help ?

2 Intern

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28K Posts

January 5th, 2004 22:00

If you don't know the model of your computer, then your service tag number will help.

Steve

7 Posts

January 5th, 2004 23:00

The front of the computer says Dell Dimension L800CXE.

The Service Code is GCLQR01

2 Intern

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28K Posts

January 6th, 2004 01:00

You need to create an account on the Dell Support page.  To do this, click on the Home tab at the top of the forum Window, then create an account using your service tag.  In the left-hand pane, there will be a link to "Original Configuration".  Use this link to see if you can figure out which video card was installed in your system.  Then click on the Downloads tab, select Video Drivers as the download category, and select your version of Windows as the operating system.  Then click on Go and download and install the drivers for your video card.

Steve

7 Posts

January 6th, 2004 23:00

Steve You Are Absolutely The Best !!!!!!!    I followed your direction and my computer has never worked this well !!!  This picture is AWESOME !!!   Thank you for being so patient with me !!!!!  Computers are an area I know absolutely nothing about .... as you can tell.  Thank You !!!!!!  I Love You !!!!   Thank You !!!!

Wendi

2 Intern

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28K Posts

January 7th, 2004 01:00

cnbabe.dll is part of the Common Name Toolbar spyware/parasite program.  Get Spybot and Ad-Aware, install these programs, update them before running them, and allow them to get rid of all of the crud that they find.  Links to these programs can be found in the ChrisRLG's message at the top of the Virus Information and Removal forum:

http://forums.us.dell.com/supportforums/board/message?board.id=si_virus&message.id=572

Steve

1 Message

January 7th, 2004 01:00

i have a window xp and about every 5-7 seconds an error pops up and says error loading c:\progra~1\common~2\addres~1\cnbabe.dll             i cant figure it out please help someone

 

ladyleo5580

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