run_pool_header

Question

I have recently started getting this message that shuts down Windows. It tells me to check any recently installed programs but I don't know what I'm checking for.  Please help.   Also, I am unable to send a page via e-mail by using file, send, page by e-mail. Any suggestions?   Thanks, Laurie

mombodog · Answer

Is this the complete error description, Is it a blue screen error? What OS do you have? What computer model do you have? Message Edited by mombodog on 08-19-2005 09:20 PM

lauriejayne · Answer

No that wasn't the complete message. There was more.  It was a blue screen.  I have XP Pro.  Dell Dimension 4700. Thanks, Laurie

mombodog · Answer

Can you give us the complete message? Cannot help you without it.

lauriejayne · Answer

the message is:   a problem has been detected and windows has been shut down to prevent damage to your computer.   bad_pool_header   If this is your first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:   Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any window updates you might need.   If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to selecr Advanced startup options, and then select safe mode.   Technical Information:   ***Stop:0x00000019 (0X00000020, 0XFF4B3208, 0XFF4B32F8, 0X0A1E0041)   Beginning dump of physical memory   Physical memory dump complete.   Contact your system administrator or technical support group for further assistance   This computer is less than two months old.  It seems as if I now get this message when I try to access my e-mail. Please help.   Thanks, Laurie

mombodog · Answer

Try here

http://www.tweaksforgeeks.com/BAD_POOL_HEADER.html

This type of error is due to a poorly written driver for a hardware device, which device? thats the hard part. Do a google search of "bad_pool_header" and do some. reading

Windows General

run_pool_header

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