Unsolved
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3 Posts
0
4968
October 24th, 2003 18:00
runtime error
have new 8300 dimension (only 6wks old)
just recently...explorer.exe began to give me runtime error.
whenever iu use explorer to delete things, move them around or in published or word and search in a folder for a file. the runtime error pops up.
it seems to revolve around explorer.exe
No Events found!
Chik
453 Posts
0
October 24th, 2003 20:00
Restart the computer in Safe Mode by pressing F8 key during startup.
Do you still encounter this problem?
If not, click Start > Run, type msconfig and press Enter. Select selective startup option and uncheck all other options. Click Ok and restart the computer.
If you do not get the problem, run msconfig and check these options one by one restarting the computer after each one, until you find which option caused the problem.
tennis77
3 Posts
0
October 25th, 2003 00:00
thanks
tried safe mode
in explorere had a runtime error.
should i conyinue the msconfig process?
thanks
Chik
453 Posts
0
October 25th, 2003 01:00
Have you downloaded and installed all of the Critical updates for WinXP?
Microsoft Windows Update
If you have, and still have the problem, then it may be a virus or spyware.
Run a full system virus scan.
Download SpyBot Search and Destroy , and run it.
Message Edited by Chik on 10-24-2003 09:41 PM
tennis77
3 Posts
0
November 8th, 2003 00:00
Thanks for your help....have done everything but still the runtime error comes up whenever i use explorer.exe
thanks
jjmspartan
49 Posts
0
November 8th, 2003 00:00
Unfortunately, it sounds like you may have to re-install windows. Explorer is one of the main components of the windows GUI, and you probably notice that the screen blanks out, then comes back and all the little icons in the task bar (near the clock) disappear after one of those errors. If you have all the updates, have scanned for viruses, and have deleted all spyware, you may have no other choice.
Fortunately, it's not too difficult to reinstall windows, if you prepare for it. Since your computer is only 6 weeks old, you probably don't have a lot of data to back up. Your best bet for more info on a Windows reinstall is to go to the Software - Windows XP board and ask about your problem or read a few other threads on reformatting.