Runtime Error

Question

I'm getting this error when I switch XP users and open IE:   microsoft visual c++ runtime library runtime error iexplore.exe   This application has requested the runtime to terminate it in an unusual way.   I read on other newsgroups to uninstall the Google/Yahoo! toolbars, I uninstalled both, but I'm still getting the error.   One thing I've noticed is when I close IE before I switch XP users, I wont get the error. If I leave IE open on one user & switch to the other, then I open IE on the other user, I will get the error.   Thanks.   jls

jlsohio · Answer

How can I tell which task has failed?   I have an Inspiron 9300.

LCDmaster · Answer

The runtime task (which can be found in the task manager) has terminated un expectedly. This issue has been caused by an internal fault in the OS. I will try and find a solution

LCDmaster · Answer

At the same time press 'ctrl+alt+delete' and select the  'processes' tab at the top of the task manager. and look for a task that says 'Runtmlib.exe.' then click 'end processes' then click 'OK'

desron14 · Answer

Did you ever find a fix for your 'RunTime' error cause I'm experiencing the exact same problem!

jlsohio · Answer

not yet.

Denny Denham · Answer

desron14,

Just to make sure your problem is the same as the original one, do you get that error message when opening IE after changing users while the original user has IE open? That is jlsohio's problem. As mentioned in the original post, if the error simply appears when running IE the usual fix to the problem is to simply uninstall the Google toolbar.

desron14 · Answer

I fear that it is a corrupted file in the internet explorer program and probably the only fix is a repair reinstallation of XP, unless there is some registry fix program out there.

desron14 · Answer

Yes.......unfortunately it is exactly the same. That's how I acquired the boot problem that you were able to fix for me today. I was going to attempt a repair reinstall of XP

desron14 · Answer

I downloaded 2 free programs 'CC Cleaner and Easy Cleaner' off the internet . I ran both prorams and pretty much cleaned out my registry and then went on everybody elses screen names and did the same thing(ran the cleaning programs) and I haven't had a problem since!

Tondalea · Answer

Hello all,

I am having the same exact problem. Only when switching to another user havent while internet explorer is already open. I dont have the google toolbar installed. Any suggestions? Dell assisted me in removing everything off of my system but a few days later it came back. Any help would be greatly appreciated. Thanks!

Tondalea · Answer

Thank you. I will try that. Shame you cant get the help you need from Dell. Thanks a lot.

Unicornlover · Answer

Yep, me too, same runtime error when switching users! Any help appreciated. Thanks

jlsohio · Answer

Joe53 I tried you solution of 'unchecking the 3rd party browser'. It worked. My question is, why was this box checked in the first place? In other words, what will I not be able to do now? Thank you. jls

joe53 · Answer

Hi:   Try the suggestion here.

joe53 · Answer

@jlsohio wrote:

Joe53

I tried you solution of "unchecking the 3rd party browser". It worked. My question is, why was this box checked in the first place? In other words, what will I not be able to do now?

Thank you.

jls

That's a good question. As far as I can tell, nothing critical to proper functioning of IE. In my case, all I saw was that the Google toolbar disappeared. It re-appeared of course when I re-checked that entry. Now I was not getting that Runtime error, but I would be interested to know if that error re-appears if you re-enable third party browser extensions. (You will have to restart IE after doing this.)

Windows General

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