123 Posts

April 16th, 2004 10:00

Hi,
Here is the MICROSOFT ARTICLE

Search on Google: "keyboard not working" + safe mode
and the first hit brings a dell forum which has this MSKB, so in future you know how to go about finding soln yourself.

==rohini

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2.7K Posts

April 16th, 2004 10:00

-rohini- I did previously do a Google search and found the Microsoft Article you referenced, however this article applied to Windows 2000 and not Windows XP. In my search I think I found a different answer for the problem I was having.This solution seemed to work: As soon as the Bios has finished loading, begin to tap the F8Key. Continue tapping the F8 key until the Windows Advanced Options appear. If you start to tap the F8  key too soon some computers will display  the "keyboard error."

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157 Posts

April 16th, 2004 13:00

Rohini, I just tried looking in my registry for the subkey specified in the article. I located the exact spot as it directed, in the tree. But nothing listed here says anything about the keyboard or mouse.  Does your Minimal tab have these listed?

 

123 Posts

April 16th, 2004 16:00

Hi,
Yes those keys must be present, and if they are not then it might have been deleted.
Also make sure your logged in as admin and also hightlight that [minimal] key and make sure the permissions are correct on that by going to [Edit]--[Permissions]

But these are the four keys that it is talking about
THIS IS AN EXPORT OF THE KEYS
if saved with a .reg file you can simply execute it.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@="Mouse"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@="Mouse"

Hey J, what are you talking about, I had it right, maybe your hallucinating.

 

 

okay, I edited the message.

==rohini

Message Edited by _rohini_ on 04-16-2004 08:15 PM

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4.4K Posts

April 16th, 2004 22:00

_rohini_

I think a small typo: in your reg export for the safeboot\minimal you show the hdc, not keyboard key; the first one should be


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

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