safe mode/system error/

Question

I have a question but am not even sure what to ask, but here goes. My computer has now, upon turning on, says your computer has recovered from a fatal error.  Then it proceeds to tell me things to do if this is the case.  For example, restart computer hit f8,  put in safe mode, etc... What is safe mode?  I have never heard of this.  It cannot be adequate disk space as it is a new system.  It also says something about sustem updates. Check with manufacture. Anyone have any ideas as to what this means and what I should do to make sure my system is safe from fatal errors? Thanks for the help, as I am still teaching myself all I can! Sherri

cheri110 · Answer

Thanks for the quick reply.  No, I hadn't installed any new hardware at the times I have seen this message.  It is kinda funny because it doesn't come up everytime you turn the computer on. In the past week, 3 or 4 times it has been on the screen after turning the computer on. As for the exact message here goes, I copied it down the last time it came up; If you need to use safe mode to remove or disable components, restar your computer press f8 to select Advanced start up options and then select safe mode. Is there adequate disk space? If a driver is identified in the stop message disable the driver or ck with manufacturer for updates to system.  (Also check video adapters) Tech Info Stop: 0x0000008E  lots more numbers too many to list,  error reports contents, hardware vendor for any bios updates.  This is most of it, but can you tell me what is safe mode and why would I need to use it.  Why wouldn't the computer be in safe mode when I got it if it needed to be in it?  Any help is appreciated! Sherri

Denny Denham · Answer

cheri110,

Safe Mode is a mode of operation in which the system loads a minimal amount of items, including very few drivers. It is used for troubleshooting. As the message indicates if you begin tapping the F8 key when you start the computer a menu will appear from which you can select a mode to start the computer in, and Safe Mode is one of those options.

It would be helpful if you could post the exact wording of the error messages including the one that refers to system updates.

Have you added any new hardware or software just before receiving the error message on startup?

jeffcmfrt · Answer

Hi cheri110

A little more information would be helpfull.What kind of computer do you have type processor ram and video and what type of operating system are you running windows xp?

Also how old is your computer and how long ago did you start receiving theese errors?

Are you runing anti virus protection and spyware and adware protection?

Inspiron XPS
3.4 H/T processor
1 gig ram
256 ddr ati 9800
15.4 wide aspect ultra sharp
wuxga(1920x1200) display
Operating system windows xp home
Service pk 2
Logitech MX750 wireless mouse
Nostromo n52 gamepad

Denny Denham · Answer

cheri110,

That error is almost always associated with a hardware driver problem. Take a look in Device Manager (Start|Control Panel|System|Hardware tab, click "Device Manager" button) and see if there are any red or yellow "bangs" indicating a problem.

cheri110 · Answer

Did all that was asked and I didn't see any yellow bangs as you called it. Nothing there. THis is a new computer bought in January 2005. Well I am going to try the safe mode and go from there. Just follow all the prompts and see if it will do anything.

Any other suggestions?

Thanks!

Windows General

safe mode/system error/

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