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January 3rd, 2005 16:00

Saving a PDF file to pc problem

After downloding a PDF file and trying to SAVE IT  I get the message "The documents disk or the disk used for temporary files is full". I have used the disk clean up tool to no avail. Thank you for any suggestions. I am using XP Pro.

2 Intern

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2K Posts

January 3rd, 2005 22:00

You said you tried "File--save as"

Did you try right-clicking (Right Mouse button, unless you use a left-handed mouse) on the link, and choosing "Save AS"

If you can give me the address to the PDF file you are trying to save, I could try to see if saving it will work for me.

12 Posts

January 3rd, 2005 22:00

Thaks for the reply. I have 23g of free hard drive space. I tried File/Save AS and it is greyed out. I tried clicking on the save icon on the PDF page and then tried saving to MY DOCUMENTS, that is when the message pops up. Any other thoughts? Thanks again.

2 Intern

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2K Posts

January 3rd, 2005 22:00

How are you trying to download the PDF file?

Are you:

1. Right Clicking the link to the PDF file and choosing "Save AS" then select a directory (like "My Documents")???

2. Clicking on the link, letting the PDF File load, then go into the Temporary Internet Files to save it?

Also, how much disk space do you have left?? Maybe defragmenting the hard-drive, and running Check disk may help.

I never had any problem like you've described, so I don't know if my possible solutions will work. Good Luck!!!

12 Posts

January 3rd, 2005 23:00

MSIL217
It is a quarterly report from my financial institution. It gives me a choice of downloading in html or pdf format. It downloads to my screen ok but when I try to save as I described earlier you know what happens. I have done this many times before so it must be something in the PC. Thks again.
 

12 Posts

January 3rd, 2005 23:00

MSIL217
                 I just recently started using XP PRO and that was my problem. In the SAVE TO box  I had to start out in "documents and settings" to get to the MY DOCUMENTS folder. I then was successful .Thanks for your time,it helped having some one out there.

2 Intern

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2K Posts

January 3rd, 2005 23:00

The only ideas I have are:

1. System Restore (To a time when saving PDF's work)

2. Reinstalling Acrobat reader. (Or do you have the full version of Adobe acrobat, if so, see if reinstalling helps)

LOL, I did not realize you were trying to save personal PDF documents. I understand why you would not want to reveal the link to it.

Godd luck!!! :)

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