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17294
December 21st, 2009 02:00
Security Update for Microsoft Office Web Components (KB947319)
System XP, Media Centre Edition, Version 2002,SP3
Hi Everyone, the above Microsoft security update will not install on my PC, it doesn't tell me why.
I have spent time on the microsoft support website and they have referred me to Dell support for help. I have used the search function but can't any info to either install the update or get rid of it, can anyone help please.
Thanks, FF
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mombodog
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12.7K Posts
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December 21st, 2009 19:00
What version of Microsoft Office do you have installed?
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FrankFarina
14 Posts
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December 23rd, 2009 02:00
2007
mombodog
2 Intern
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12.7K Posts
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December 23rd, 2009 07:00
http://support.microsoft.com/kb/947319
I think you can ignore the update.
FrankFarina
14 Posts
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December 23rd, 2009 17:00
Yes, I wasnt to ignore it, but the install icon reminder is still sitting in the task bar, I want to get rid of the reminder.
Any assistance is appreciated, FF
mombodog
2 Intern
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12.7K Posts
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December 23rd, 2009 18:00
click the icon, then choose "custom", then uncheck the tickbox by the update, close the window, confirm you don't want the update again.
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FrankFarina
14 Posts
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December 23rd, 2009 22:00
Magic, many thanks.
abnet
4 Posts
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January 19th, 2010 01:00
I have exact same problem as FrankFarina. I actually have Office 2007 SP2 installed but Microsoft Updates keeps including KB947319 in list of availabale updates - even though I apparently dont need it. However, I keep selecting to install it, and it actually states that it has been successfuly installed. However, within a couple of minutes it will again tell me its avaialble to install. I just cant get rid of this one and it's driving me crazy"
You said: "click the icon, then choose "custom", then uncheck the tickbox by the update, close the window, confirm you don't want the update again".
What do you mean by the "icon". If I click the icon in taskbar which says "New updates are available to install" (I can only click it by the way - right-clicking on that icon has no effect) it just opens the Windows Update window listing available updates available to install. There's no further icons, only a checkbox next to that update. If I uncheck the checkbox next to it, it just offers me that update in the list in future. I cannot see any "custom" option as you've described anywhere. Can you please clarify how/where I can find this option as I'm desparate to stop this update from repeatedly being offered to me!
Thanks
mombodog
2 Intern
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12.7K Posts
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January 19th, 2010 07:00
"You said: "click the icon, then choose "custom", then uncheck the tickbox by the update, close the window, confirm you don't want the update again"."
That is for XP, I assume you have Vista or W7?
When the update window opens listing the Updates, right click on the update and select "hide".
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abnet
4 Posts
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January 19th, 2010 07:00
You are correct - I should have stated that I have Vista. That has worked - thanks heaps. Dunno why I didn't spot the "hide" option before as I usually always try right-clicking on things to see if there are other options!