service pack 2 installation issues

Question

i Have the com in my sig and whenever i try to download and install SP2 it says that the installation failed. i need this because the problem i posted in the gaming section. i googled my prob and a guy fixed it by updating his com all the way. i am in the process of doing that. can anyone help me with this? thank you

PETER345 · Answer

If I understand you correctly, the install failed when upgrading SP1 to SP2. I have had much better luck with a clean install of SP2, although I have been able to upgrade in some cases. I don't see any reason it should not work for you, but SP2 is a complex upgrade and sometimes fails. I know it is a pain to do the full install, but your system will be much cleaner.

One suggestion I have heard many times is to do a full virus/spyware scan first and get the machine very clean. MS also has detailed suggestions of what to do to make the upgrade successful. I don't have the link, but it should be easy to find at the MS site.

Peter

wizzlewiz · Answer

thanks peter, ill try what you said. but, after just trying to update sp1 i had 36 updates. all of them failed. that cant be a good sign right. if this doesnt work what should i do? thx for your help

wizzlewiz · Answer

still no go. what i would like to know is how to create backups so i can reinstall windows. i have a feeling that might fix the installation problem

HiGhLaNdEr48 · Answer

Here is some info from microsoft on installing sp2 http://support.microsoft.com/xpsp2getinstall. Most people update without reinstalling windows. Get spyware blaster, ad-aware, and run virus scan to clean machine. If you have dial up get a sp2 disk from best buy or circuit city.You do need to take care of this as support for service pack 1 will be discontinued as of october 10 I believe. Sp2 has all the updates that are in sp1.

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service pack 2 installation issues

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