Setting permission as admin in Windows xp??????

Question

I am using the software Calyx Point for work and I am trying to pull up a credit report. But the error I am getting is 'Point was unable to complete your request because it could not access files in C:\WINPOINT\Work. Please check the permissions in that directory' Now my question is how do I check the permissions?? I have logged in as the admin. So I should be able to set the permissions right? But I don't know where to go to check or change the permissions of that folder???   To clarify...As a admin in Windows XP Home edition how would I correct or set the permission for the software to access that folder? Do I have to do something in Windows XP to set the permissions? I have try to call tech support for the Point software but they are tell me it's the computer setting that is off. They said that the admin of that computer would have to grant the software permission to access the folder. But now that I am logged in to windows xp as the admin, how do I set the permissions????? Please and HELP!!!

RoadiJeff · Answer

See this MS article:  Set Permissions

TonKat8 · Answer

Thank you for the link....But I did do all of that and I am still getting the same error 'Point was unable to complete your request because it could not access files in C:\Winpoint\work. Please check the permissions in that directory'.....What else could it be??

jmwills · Answer

If you are logged in with Admin rights, then this is not an XP issue.

Rijko · Answer

sometimes the OS or an app on it produce strange/misleading errors.   Personally i would use regmon and filemon, or the latest process monitor by Sysinternals to see whether Winpoint has problems. (free tools) That usually shows nice things like locked or missing files or regkeys, permission problems, etc.   Hope this helps...

Rijko · Answer

btw, have you asked Calyx support ?   A quick Google shows they have answers to this kind of thing like this one.

Windows General

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