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2 Intern

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933 Posts

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December 27th, 2012 06:00

Shut down

I have a Dell 8500 xps I can't seem to find where I can click on shut down 

Bob Moyer

December 27th, 2012 07:00

Hi Bob,

If you want to know the location of the power button on the chassis, please refer to the picture below:

However, if you are looking for the Shutdown option within Windows, please let me know the Operating System installed on the computer.

Please reply.

Thanks and Regards
Priyanka S
#iworkfordell


 

2 Intern

 • 

933 Posts

December 27th, 2012 09:00

i am sorry,windows 8 , I found it by accident,I went down in the right hand corner and I clicked on settings but you know what after I shut it down it comes back on in a little while all by its little self

Bob Moyer

December 28th, 2012 10:00

Hi Bob Moyer,

Thanks for the information. I would suggest you to follow the steps below to shut down the system:

1. Close any desktop apps you have open–this will prompt you to save your work.
2. Open the Settings charm.
3. Tap or click Power, and then tap or click Shut down.

Since, the system powers on by itself after shut down, I would suggest you to disable Wake on LAN in the properties of Network Adapter. Follow the steps below:
*Go to Start > All apps > Windows System > Control Panel > Hardware and Sound > Device Manager
*Right-click the network adapter that is currently connected to the network and then click "Properties" in the next drop-down menu.
*Select the "Power Management" tab. Click the "Allow this device to wake the computer" box to remove the check from the box.
*Click the "Advanced" tab, and then in the "Property" box, click the "WakeOnLAN from Poweroff" or "Wake from Shutdown" selections if available.
*Click "Disable" in the "Value" box.

Please reply with the findings.

Thanks and Regards
Priyanka S
#iworkfordell

January 2nd, 2013 15:00

Hi Bob Moyer,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond.

Thanks and Regards
Priyanka S
#iworkfordell

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