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February 14th, 2007 11:00

Shutdown Error

Recently I started getting getting a popup error when I log out that says (words to the effect that) Windows is shutting down, save all your work, and it haa a countdown timer from 60 seconds.  At the bottom is an error explanation that says
"C:\\WINDOWS\SYSTEM32\Services.exe terminated unexpectedly with code 1073741819"
After it finishes the reboot and I log in, it asks me to reload my active desktop.  Is there some kind of corruption in the service.exe file?  

February 14th, 2007 23:00

before trying the pretty neat step above, try going to your system configuration utility by running msconfig on start>run. then disable all unnecessary startup items on startup tab and all non-microsoft services on services tab. (when I say non-microsoft, you need to check the hide all microsoft services just above the OK button)

some of these can cause your service.exe to malfunction

414 Posts

February 14th, 2007 23:00

Go to this site and apply this fix:

http://www.microsoft.com/technet/security/Bulletin/MS05-039.mspx

If that does not do it find a known good copy of lsass.exe and services.exe from a 'clean' pc.

If you copy the files to a floppy disk using the 'clean' pc, boot to DOS using a 98 bootdisk and overwrite lsass.exe and services.exe in c:\windows\system32.

You can get a Win98 boot disk from http://www.bootdisk.com/bootdisk.htm - get the OEM version.

The syntax will be....

cd a:

copy lsass.exe c:\windows\system32

copy services.exe c:\windows\system32
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