shutdown problem

Question

Hi    when i hit shutdown or restart  after a few seconds i see the end now box then a box pops up saying (the application failed to initialize the window station is shutting down ) the top of the box says    dwwin.exe dll initialization failed       then i wait about 15 or 20 seconds  windows shuts down machine turns off   i scanned with 3 antisyware  and two antivirus   only one installed      nothing came up     winxp homesp2 dell4700 80G hd 512mb 3gig  pross.    any ideas   thanks  chasbox

RoHe · Answer

FILENAME: Dwwin.exe.
PROGRAM NAME: Dr. Watson.
DESCRIPTION: Microsoft application error-reporting tool, which gathers data about malfunctioning software and can send it to Microsoft.
RECOMMENDED ACTION: Permit once to transmit this information.

You can disable dwwin.exe in your registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\AeDebug

or you download dwwin.exe to try to repair it, here:
http://ausgereifft.architektur.rwth-aachen.de/progs/intel/Microsoft/winXP/SP1/i368/drw/

Otherwise, try also doing WINDOWS UPDATE from the "TOOLS" option at top of IE menu.

Message Edited by RoHe on 06-10-2005 05:28 PM

gamer767 · Answer

Hmmmmm, I was having slow log off problems as well, without the error displays of course. You can try User Profile Hive Cleanup Service from Microsoft. Microsoft describes this little app as ' A service to help with slow log off and unreconciled profile problems.' I can speak from personal experience that this service once installed decreases log off times dramatically. It reduced mine at least by 50%. My login times are also faster as well. Very useful service if I do say so myself. You can get it at http://www.microsoft.com/downloads/details.aspx?FamilyID=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

chasbox · Answer

hi  i downloaded installed GAMER`S link when i try to open or run the black command prompt either flashes or comes up then nothing happens   thanks  chasbox

chasbox · Answer

any ideas  anyone   thanks

gamer767 · Answer

That User Profile Hive Cleanup Service from Microsoft should of done the trick, at least it helped with my somewhat slow logoff problems. You just need to install the program and it runs automatically as a service; no need to click on the program to activate it. You should have uphclean.exe in the processes list of Task Manager if you installed it correctly.

The thing is though that some program is crashing when you log off and it's causing Dr. Watson to activate and see what could be the problem. Run a Google search with "dwwin.exe dll" and see what turns up. I found this link that might help. http://www.annoyances.org/exec/forum/winxp/n1029715523

Try to resolve this problem on your own with the Google search I gave you ( Here's the link http://www.google.com/search?q=dwwin.exe+dll ) If you still have no luck, I will try to help. But I'm no computer expert either you know ;) Good Luck...

PS, You need to download UPHClean-Setup.msi and not uphclean.exe from Microsoft. The msi file is the automatic installation package; that's the one you want. Sorry to confuse you ;)

Message Edited by gamer767 on 06-12-2005 08:14 PM

RoHe · Answer

Error message in your original post in this thread indicated the problem was with Microsoft's Dr. Watson. Did you make any attempt to repair it as I indicated in my post? Ron

chasbox · Answer

hi  RON i tried to find the file to repair but address  did not work i went to the site`s home page but could not find anything  i did disable reg i don`t get that error anymore   but now i have a bigger problem   i tried  GAMERS link again and it downloaded and installed  but when i try to open or run  it opens to command prompt  this has happened on other downloads lately with those i just see a flash of command prompt    i just don`t know  thanks   chasbox

gamer767 · Answer

If you installed User Profile Hive Cleanup Service then you are done. Like I said before, it runs automatically as a service; no need to click on the program to activate it. You should now see uphclean.exe in the processes list of Task Manager. If you have it there then you are all set. Try shutting down and see what happens. Is your shutdown and log off time shorter now?    If it doesn't work simply uninstall User Profile Hive Cleanup Service from the Change or Remove Programs list. No harm done. It was worth a shot though to try it, at least I thought so at the time.

RoHe · Answer

Sorry that link is working any more. Open task manager (ctrl-alt-del) and see if uphclean.exe is listed. If it is, then the download Gamer suggested is installed and running properly. If it's running, then you might want to undo the registry patch you made to disable dr. watson and see if the error message returns. If it does, you'll probably still want to repair dr. watson.

You might be able to do that by running system file check:
start>run
type in sfc /scannow
(space between sfc and /)
This will take a while and may ask for XP CD

ROn

chasbox · Answer

Hi     just want to let you know  uphclean.exe is running and this problem is gone   I really want to thank you both   RON and GAMER for your time and effort    thanks again     chasbox       ps. i`ve got another problem  but that`s a new thread

RoHe · Answer

You're welcome. I can hardly wait to see what your next problem is. ;) Ron

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