Shutting down error

Question

My computer hangs everytime i try to shut it off. It gets all the way to the end where it says 'Windows is shutting down' and that's where it stays. I have not downloaded or installed any software in awhile so please any ideas???

RoHe · Answer

Try installing User Profile Hive Cleanup Service (uphclean.exe), free from Microsoft, for help with shutdown issues:

http://www.microsoft.com/downloads/details.aspx?familyid=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

Ron

bench3fr · Answer

then that means your compter is new? if that so your dell provider.

Windows General

Shutting down error

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