You will need to install the Intel Chipset Driver. This driver installs the SM Bus Controller. Also, after a new install of Windows you will need to follow the information in the 2nd link for Driver Install Order. The reason is for the hardware to work properly.
Thank you, that took care of my problem. Just as a note for some reason the auto detect software would not open, I tried it several times before I asked for help here.
I did update to Windows 8 but my sound was not support. Also the track pad did not work very well.
If you still have your Windows 8 Product Key use it to clean install Windows 10 Version 1709. It should have an inbuilt sound driver and the Touchpad issue can be fixed following the instructions here:
DELL-Jesse L
Moderator
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17.9K Posts
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November 17th, 2017 05:00
HUMPOVER,
You will need to install the Intel Chipset Driver. This driver installs the SM Bus Controller. Also, after a new install of Windows you will need to follow the information in the 2nd link for Driver Install Order. The reason is for the hardware to work properly.
Latitude E5500 Drivers, Downloads and Manuals
Drivers FAQ-Driver Install Order
Look in the How To section
HUMPOVER
4 Posts
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November 17th, 2017 07:00
Thank you, that took care of my problem. Just as a note for some reason the auto detect software would not open, I tried it several times before I asked for help here.
Philip_Yip
9 Legend
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16.1K Posts
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November 27th, 2017 03:00
Note that Windows Vista reached End of Life in April 2017 and it is no longer safe to use online...
HUMPOVER
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November 27th, 2017 07:00
I did update to Windows 8 but my sound was not support. Also the track pad did not work very well.
ieee488
4 Operator
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11.1K Posts
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November 27th, 2017 07:00
Install drivers starting with chipset.
Philip_Yip
9 Legend
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16.1K Posts
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November 27th, 2017 08:00
If you still have your Windows 8 Product Key use it to clean install Windows 10 Version 1709. It should have an inbuilt sound driver and the Touchpad issue can be fixed following the instructions here:
http://dellwindowsreinstallationguide.com/dell-touchpad-drivers/
HUMPOVER
4 Posts
0
November 27th, 2017 09:00
I did update to Windows 10 to see if my audio would come back but the same as with Windows 8 no audio.