Software problem?

Question

Hi folks,   I am what you call a 'newby'.   My problem is that I am trying to load a CD (legit) called 'Markbook' onto my computer.  A screen pops up with the headline '16 bit Windows Subsytem'.  Underneath it, it says: C:\Windows\system32\autoexec.nt.   It then says, 'The system file is not suitable for running MS-DOS and Microsoft Windows Applications.'   I have tried RUN and Setup.exe, but I still get the same result. Any ideas?   James

dave51_2fe887 · Answer

Hi James13,

this is what Microsoft suggests, (The link Below) it's a little indeapth but. Maybe someone else will junp in here with a simpler fix.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

Cromagnon · Answer

Are you running XP Home Edition vice XP Professional Edition?

James13 · Answer

Cro, I am running the Windows Home XP edition. James

James13 · Answer

Dave, Cro et al.,

I furthered my search on the links included in Dave's link. I came up with this Resolution:

"To resolve this issue, type the following commands at a command prompt to expand the Autoexec.nt, Command.com, and Config.nt files from the Windows 2000 or Windows Server 2003 installation CD-ROM to the Windows\System32 or Winnt\System32 folder. Press ENTER after you type each command. When you type these commands, replace cd-rom with the letter for your CD-ROM drive, drive_letter with the drive letter for your system partition, and system_root with the name of your Windows 2000 or Windows Server 2003 folder (this is typically either Winnt or Windows). After you type these commands, restart your computer:

expand cd-rom:\i386\config.nt_ drive_letter:\system_root\system32\config.nt

expand cd-rom:\i386\autoexec.nt_ drive_letter:\system_root\system32\autoexec.nt

expand cd-rom:\i386\command.co_ drive_letter:\system_root\system32\command.com "

I understand that I should go to Start, Run and enter cmd, what I'm not sue about is:

1. replace cd-rom with the letter for your CD-ROM drive (Would this simply be the letter D?)

2. replace drive_letter with the drive letter for your system partition (new lang. to me)

3. replace system_root with the name of your Windows 2000 or Windows Server 2003 folder (this is typically either Winnt or Windows) (I would assume it is Windows because I am running Windows XP Home Edition (?))

lost in translation,

James

jwatt · Answer

James, See this thread for the same problem and a simpler solution. Jim

James13 · Answer

Dave,   I followed your directions and went to the link. Steps 1-5 did not work, so I opened Notepad (as prescribed) and was doing fine until I reached step 15. I was unable to locate  %SYSTEMROOT%\System32 in My Documents.(?)  The Autoexec file is there though.   Any thoughts?   James

James13 · Answer

Jim,

Mission completed. Thanks for that thread; it was the one that worked. I was able to locate the %SYSTEMROOT on the C drive, but it would not work.

When I initially started to load the program, it came up with "Windows does not have enough memory", but then it loaded. I'm not sure what to make of that as I am pretty sure that I have a lot of memory. At any rate, it is loaded and I will experiment with it tomorrow. Many thanks to you and the others who intervened with this problem.

Cheers,

James

Windows General

Software problem?

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