Start up and clean boot problems windows 98

Question

Can anyone help - I'm really stuck!   Began when PC would not start and gave message:   While initializing IOS: Windows Protection error. You need to restart your computer   Tried starting in safe mode but couldn't.   Tried restoring the registry but that didn't help.   Tried installing a clean Win98 into a new folder following instructions in microsoft article 193902   Setup ran scadsk successfully then gave message: Application Error. W98SETUP caused a general protection fault in module USER.EXE at 000C:0800   After clicking OK, got the message: invalid dpmi return from 0727:01B2   Any ideas? Is this a hardware problem?   Richard

Flooby · Answer

http://support.microsoft.com/default.aspx?kbid=309472  Standard Mode Invalid DPMI Return from...   'This issue can occur if the computer has damaged random access memory (RAM), cache RAM, or a damaged central processing unit (CPU).'   Have you tried running the Dell hardware Diagnostics to rule out a problem there?  Details are in your system documentation.

RichardJG · Answer

Many thanks for the suggestion. Indeed Dell Diagnostics identified a problem on the memory test I was running two 128MB RAM cards. After taking out the faulty one it windows successfully started up on the remaining 128MB.

Thanks once again.

Windows General

Start up and clean boot problems windows 98

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